Wendy's

3.5
968 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
327 W Reservoir Rd, Woodstock, VA
22664, United States

Hours

Reviews

3.5
968 reviews
5 stars
347
4 stars
217
3 stars
152
2 stars
74
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful employees.

Food Freshness

Many reviews highlighted issues with food freshness, including cold or stale items, and some customers reported food making them ill.

Cleanliness

The cleanliness of the restaurant and restrooms was frequently criticized, with several customers noting filthy conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Customers expressed dissatisfaction with slow service, particularly during peak hours, with long wait times reported.
  • JB
    Justin Bean
    Nov 9, 2025
    1.0
    The girl at the drive-thru asked me what the drinks were, then gave me the wrong size cups. Then proceeded to tell me to pull forward to wait for my food. I asked her if I can't have the right size drink can I have a refund? She was like well we can or I can give you the right size and I said that would be great. As I'm waiting, I can see the manager along with 2 other works handling all the food, fries tenders and burgers, all without wearing gloves. I watched them wipe their hands on their shirt and then handled the food again. That is very concerning as a customer because who knows if that shirt is clean or if your hands are clean or anything else. Someone with some pride needs to run this place and not a bunch of lazy "adults"
  • AN
    Andrew Nikson
    Oct 3, 2025
    5.0
    Very good service A guy named Edward, very kind and polite, very good service from him
  • SH
    Shayownit H
    Sep 20, 2025
    1.0
    They left our food on the counter!, not in a bag!
  • JJ
    John
    Sep 17, 2025
    5.0
    Good food, quickly.
  • JJ
    John Jenkins
    Sep 6, 2025
    1.0
    shitty all around managent with bad attitudes

Frequently Asked Questions About Wendy's

Is Woodstock #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.