Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
799 reviews
5 stars
330
4 stars
207
3 stars
122
2 stars
51
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with many experiencing long wait times for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and mistakes in food preparation.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others received cold or stale food.
Customer Service
Several customers noted poor customer service, including rude staff and lack of accountability for mistakes.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions, particularly in the restrooms.
- EBearl brakeNov 3, 20251.0Went to this location near Potomac Mills mall in order to pick up an order, but was disparage by the shift leader and cursed it in his native tongue and was surprised that I actually understood him but then when I called him out on this, try to change up his story. I even contacted the district manager to let him know that his shift leader was saying disparaging remarks about the customers to visit their facilities and their native tongue. I also let him know it should not shock people that other people of different cultures and ethnicities no other languages into the mindful what you’re saying about your customers
- BDBob DesvignesOct 27, 20251.0Came through about 6pm and the service was very very slow. To make matters worse the server argued about a missing Frosty in my order. They simply forgot to put it in the order and instead of making it right they argued the request was never made. No worth the argument. So many other options than Windy's to choose from.
- EJeugene A. JohnsonSep 30, 20253.0Big piece of egg shell in sausage egg an Swiss croissant.
- LLLexy LexyAug 1, 20251.0Just a heads-up for anyone coming here: There’s a guy with curly hair who tends to get an attitude when you point out mistakes or ask for something he messed up. I simply asked for a couple of items that were missing, and instead of fixing the issue politely, he gave me an attitude—even though the error was on his part. No napkins in the bag Nobody told you to work at Wendy’s that’s by choice
- JDJashaan DavenportJul 31, 20251.0Service is horrible your gonna wait forever for your food then once you receive its still gonna be incorrect employees look lost just all bad
Frequently Asked Questions About Wendy's
Is Potomic Mills Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Woodbridge, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Woodbridge, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 491-5680.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Potomic Mills Wendy’s serve breakfast?
Yes, this Wendy’s location in Woodbridge, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Woodbridge, VA?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Woodbridge, VA location. You can order breakfast combos, sandwiches, coffee, and sides via the app or online.
Can I order Wendy's for delivery or takeout from this location?
Yes, this location offers delivery and takeout. Use the Wendy's app or visit order.wendys.com to place your order and check delivery availability in your area.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact the Wendy's at 14493 Gideon Dr?
You can contact them directly at (703) 491-5680, use live chat or leave a message via their Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Menu prices and nutritional information can be found at menu.wendys.com or via the Wendy's mobile app by selecting this location.
Are there nearby restaurants or attractions around Wendy's at 14493 Gideon Dr?
Yes, nearby spots include Olive Garden Italian Restaurant for Italian dining, New Orleans Style Snowballs for desserts, and Viet Chopsticks Woodbridge for Vietnamese cuisine.
What other fast food options are available near this Wendy's?
Nearby fast food alternatives include another Wendy's location and Wayback Burgers, both within the local area.
How can nearby places like the Sunoco Gas Station and Potomac Mills Mobil benefit customers visiting Wendy's?
Customers can conveniently refuel their vehicles at Sunoco Gas Station or Potomac Mills Mobil before or after their meal at Wendy's.
Are there health or wellness services near this Wendy's location?
Yes, nearby health-related services include Sentara Surgery Specialists, Dental One Associates, Select Physical Therapy, and Risana Day Spa for beauty and wellness.