Wendy's

3.8
806 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14493 Gideon Dr, Woodbridge, VA
22192, United States

Hours

Reviews

3.8
806 reviews
5 stars
332
4 stars
208
3 stars
123
2 stars
52
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some found it cold or unsatisfactory, while others enjoyed their meals.

Cleanliness

Concerns raised about cleanliness in the dining area and food safety practices.

Customer Experience

Many customers expressed disappointment with the overall customer service and management response.
  • JW
    John Werntz
    1 day ago
    3.0
    Check your order before leaving. Mine was missing a burger. I called the manager and he said ok to picking up the missing burger the following day. I ordered a salad and got the wrong dressing. I should have checked that too.
  • DG
    DAVID GILL
    6 days ago
    4.0
    Food was good. Service So-So. Went to drive thru to order. Had to wait for childrens meal and chilli. Had to park and wait for order. It was brought out but NO napkins. Then I noticed NO spoons????? How hard is it to do it right.
  • DG
    David Gomez
    Jan 6, 2026
    1.0
    Stopped for a breakfast sandwich. Bit into it and the egg was practically raw. Nearly vomited.
  • DH
    Deloris Hamn
    Dec 30, 2025
    1.0
    I just recently door dashed food which was cold and a taco salad that they forgot to put the chili, the manager is gonna say it doesn’t come with chili. I worked Wendy’s 16 years ago and it always comes with chili. This place is some trash, the store manager is slow as hell, the only insane person is Norma….get a better staff with good manners
  • DW
    Denise Wilder
    Dec 20, 2025
    2.0
    Just got a small biggie bag with a frosty. The double stack meat tastes like it had been in water no taste at all the frosty left a nasty taste in my mouth like cleaning products the food was awful. I'm so glad I spent 6and change. I can't even finish the burger or the chicken 🤮

Frequently Asked Questions About Wendy's

Is Potomic Mills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Woodbridge, VA?

The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.