Wendy's

3.7
555 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14113 Jefferson Davis Hwy., Woodbridge, VA
22191, United States

Hours

Reviews

3.7
555 reviews
5 stars
220
4 stars
130
3 stars
85
2 stars
36
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders.

Drive-Thru Issues

The drive-thru service was frequently criticized for being slow and unresponsive.

Staff Communication

Many customers noted language barriers and a lack of staff who could communicate effectively.

Positive Experiences

Some customers praised specific staff members for excellent service and noted positive experiences with food quality.
  • KB
    Kasani Brown
    Oct 5, 2025
    1.0
    Literally the worst service. I walked into the dining area & They acted like I was invisible. Then when I said excuse me they then told me I needed to go through drive through! They would not service me. Mind you in 3:21 pm and if the dining area was closed they should’ve locked the door.
  • JM
    Just Merc
    Sep 8, 2025
    4.0
    Don’t know what all the fuss is about I had a perfectly normal fast food buying experience. 1 star deducted however because there was no ice in the soda machine. But I asked and I got ice. No issues.
  • JG
    James Gill
    Sep 2, 2025
    1.0
    Only one person speaks English. They are in the drive through. After waiting 5 minutes to be waited on I left.
  • TT
    TheRealChigga
    Sep 1, 2025
    3.0
    Service inside is horrible. Only one person can take your order because nobody speaks English. That person is running inside and out to deliver the over flow of the drive thru. Ridiculous
  • JP
    John Parker
    Aug 17, 2025
    4.0
    I'm a Wendy's fan.. and that's because of their biggie bags and frosty's.

Frequently Asked Questions About Wendy's

Is Woodbridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.