Wendy's

3.7
558 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14113 Jefferson Davis Hwy., Woodbridge, VA
22191, United States

Hours

Reviews

3.7
558 reviews
5 stars
220
4 stars
131
3 stars
85
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and slow service, particularly for online and drive-thru orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared items.

Staffing Issues

Several reviews mentioned a lack of staff leading to slow service and long wait times.
  • JW
    Jivan Washington
    Jan 2, 2026
    5.0
    Very friendly staff
  • WW
    W. Watts
    Dec 28, 2025
    2.0
    Ordered a plain croissant sandwich (NO Swiss Sauce) and 2 seasoned potatoes. Sandwich was slathered with sauce and only 1 potatoes. When I showed the lady my physical receipt and the one on my phone, she huffed and checked her system. Like I was just in here... No apology not even a my bad. Didnt even say Ill take care of it. Just fries in bag and turned her back. smh anyway. I get to my car, open the sandwich and there is sauce literally everywhere. I take the sandwich back and met with the same disdain. They tried to reuse the meat to make the new sandwich. I had to repeat the request for all new items twice. I was very cordial the entire time and it wasnt busy at all.. Not sure why the attitude toward me....
  • AC
    Angel Concha
    Dec 7, 2025
    1.0
    How long does it take to make an order spend 20 in line just wait for one car at a time. Y’all need to hired more people this shit is sad 2026 no wonder y’all replaced by AI
  • KB
    Kasani Brown
    Oct 5, 2025
    1.0
    Literally the worst service. I walked into the dining area & They acted like I was invisible. Then when I said excuse me they then told me I needed to go through drive through! They would not service me. Mind you in 3:21 pm and if the dining area was closed they should’ve locked the door.
  • JM
    Just Merc
    Sep 8, 2025
    4.0
    Don’t know what all the fuss is about I had a perfectly normal fast food buying experience. 1 star deducted however because there was no ice in the soda machine. But I asked and I got ice. No issues.

Frequently Asked Questions About Wendy's

Is Woodbridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Woodbridge, VA?

The drive-thru at Wendy's in Woodbridge is open daily from 6:30 AM to 1:00 AM.