Tropical Smoothie Cafe

3.9
483 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2701 Neabsco Common Place Unit, Woodbridge, VA
22191, United States

Hours

Reviews

3.9
483 reviews
5 stars
284
4 stars
64
3 stars
27
2 stars
24
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Food quality is inconsistent; some customers enjoy the smoothies and wraps, while others complain about incorrect orders and unsatisfactory taste.

Cleanliness

Concerns raised about cleanliness and hygiene practices, particularly regarding food preparation and staff behavior.

Atmosphere

The atmosphere is criticized for being too loud and unwelcoming, especially towards younger customers.

Management Issues

Frequent complaints about management's absence and lack of adult supervision, leading to poor service and operational inefficiencies.
  • RS
    Rocket J Squirrel
    Oct 28, 2025
    3.0
    Fruit and yogurt bowls is all i get and a smoothie
  • DR
    Dana H. Rivas
    Sep 10, 2025
    1.0
    Cada vez más caro y menos producto, han cambiado los vasos y ahora son más angostos y son engañosos, ya no es lo mismo
  • SR
    Sonya Rodriguez
    Aug 1, 2025
    5.0
    Nohelia and the team with her today were very accommodating! Great service
  • BB
    B2P
    Jul 25, 2025
    1.0
    I came on my lunch break; My Bahama mama and wrap was perfect! I’m leaving a 1 star review because I politely asked the Hispanic lady on the cook line if she could cut my wrap. She rudely rolled her eyes, and said in Spanish to her coworker. “I need to tip” her for cutting my wrap. Stop thinking non Hispanics can’t speak and understand Spanish! If you don’t like your job, DONT WORK THERE!! Nasty attitudes & terrible customer service. I’ll stick to the McLean location!
  • HG
    Holly Gilmore
    Jul 23, 2025
    1.0
    I've spent hundreds at this place over the years. Their food has always been great. Until yesterday. Ordered the hummus veggie wrap. Had a few changes made. The finished product was lettuce and hummus wrapped in a tortilla. Where's the rest of it? Sure wish I'd taken a photo. Emailed the company directly regarding this experience. Haven't even received acknowledgement of my correspondence. Another small company bought up by a hedge fund. Sad. And NOW, the restaurant responds by asking me to contact them further about this incident- when I mentioned in my original review I already did. Ball is in your court, Tropical Smoothie. I won't be supporting this company further.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining hours for Tropical Smoothie Cafe on weekdays?

The cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday.