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Dunkin'

3.8
(704 reviews)

Business Details

(703) 491-8089
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woodbridge, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13607 Richmond Hwy, Woodbridge, VA
22191, United States

Hours

Reviews

3.8
704 reviews
5 stars
352
4 stars
128
3 stars
78
2 stars
33
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and lack of attention.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and poor communication regarding order fulfillment.

Product Quality

Feedback indicated a decline in the quality of food and drinks, with complaints about stale items and poorly made beverages.

Speed of Service

Many customers noted slow service times, particularly during busy hours, leading to frustration.

Staff Attitude

While some staff were commended for their friendliness, others were criticized for poor attitudes and lack of professionalism.
  • CS
    CAS&ARSC Smile
    2 days ago
    5.0
    Jolisa and her team were fast and friendly despite how hectic it was for them with so many people on 2/20 at 7:35pm. Mango pineapple protein drink was a first for me and delicious wasn’t sure I’d like it so I ordered an iced macchiato too as a backup just in case and loved them both, peanut enjoyed her muffin too thanks for the wonderful service!
  • TS
    Trevor Swanson
    Dec 24, 2025
    5.0
    My girlfriend and I are regulars at Dunkin’, and it’s become one of our favorite little rituals. I’m all about the Maple Donut paired with a Caramel Craze Latte — it’s the perfect combo of sweet, cozy, and energizing. My girlfriend goes for the blueberry donut and her custom matcha latte with blueberry pumps, Splenda, and unsweetened vanilla. Let me tell you, she craves that matcha and blueberry donut almost daily. Everything is consistently fresh, the drinks are made right, and the staff always keeps things moving. If you’re a fan of sweet, fruity, or matcha-forward flavors, this Dunkin’ absolutely delivers. Highly recommend.
  • DM
    Daniel Machado
    Dec 24, 2025
    1.0
    What a dissatisfying experience. I visited today and there were 8 employees and no one greet the clients. I waited couple minutes and no one said do you need help? Or can we help? I just left and I will never come back.
  • BP
    Bryce Porter
    Dec 21, 2025
    1.0
    I ABSOLUTELY HATE THIS LOCATION. EVERYTHING THAT COMES OUT OF HERE IS TRASH. THE WORKERS HAVE TRASHY ATTITUDES. THEY NEVER GET THE ORDER CORRECT, SOMETHING IS ALWAYS IMPROPERLY MADE. 2026 MAY ABUNDANCE PASS YOU BY AS THOUGH YOU WERE UNSEEN, WHILE GOLDEN PLENTY IS DRIVEN FAR FROM YOUR DOOR!
  • LA
    Laith Al
    Dec 6, 2025
    1.0
    At all costs Do not go here enter here terrible. Service when you ask for something they do not give what you want coffee not knowledgeable bad attitude both drive thru and in person I used come for 3 years it just been a paw and worse every time I been For last few months

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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