Dunkin'

3.6
485 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woodbridge, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13585 Minnieville Rd, Woodbridge, VA
22192, United States

Hours

Reviews

3.6
485 reviews
5 stars
210
4 stars
105
3 stars
47
2 stars
25
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported to be rude and unprofessional.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

The location is generally clean, but there are reports of unsanitary conditions and pest issues.

Product Quality

Inconsistent quality of food and drinks; some customers enjoy the offerings while others report stale or poorly prepared items.

Speed of Service

Long wait times reported, especially during peak hours, with some customers experiencing delays in receiving their orders.
  • FM
    Faiza Mahjabin
    3 days ago
    1.0
    I did a large order of donuts and coffee, and a separate order for a sandwich, hash brown, and two donuts. I received stale donuts, wrong bread for my sandwich, and my two other donuts were missing. I was helped by the store manager Sandra. She was rushing the order and did not provide the best customer service. When I called her she continued saying she wasn’t rude and blamed it on her employee. When I went after two days for confrontation, the other manager Wendy was there. She was such a nice person. She apologized and fixed my order. Mistakes happen but sometimes all you gotta say is sorry and Sandra should really learn customer service from Wendy. If I ever go back to this dunkin it will only be because of Wendy’s service!
  • JT
    Jon T
    Nov 5, 2025
    2.0
    They don’t have wicked boxes. They don’t speak English, so tried up charging me $20 box. It makes it hard to order even outside of this.
  • SD
    Suraj Dahal
    Oct 8, 2025
    5.0
    Very nice Dunkin’ location with friendly workers and clean bathrooms. There was also kiosk available which brought this location up another star, I would rate this Dunkin’ 6 stars if I could. Also, the hash browns were perfectly fried, not over cooked. Bless 🙏
  • BE
    Bri Ewing
    Aug 31, 2025
    1.0
    UPDATE: on Nov 11 at 9:01am I purchased the Wicked 10 count munchkins in the tin. I got the tin but the munchkins were old, hard, and cold. It was so bad that my dog turned away from them. The food quality at this location is bad. Do not eat the food. So recently I went to get a Dunkalatté and they told me it was discontinued, which isn’t true. They don’t know how to make the blueberry cereal and milk matcha latté so you have to tell them every time. They told me they no longer do military discount. They also never have some of the syrups/ingredients needed to customize your order/drink. It is ran by mostly Hispanics so there is a language barrier depending on who takes your order.
  • HS
    Henry Sosa
    Aug 3, 2025
    5.0
    Great customer service, fast service, food on point, very clean and organized. Drive thru available, charging available on some tables

Frequently Asked Questions About Dunkin'

What are the holiday menu specialties available at Dunkin' in Woodbridge, VA?

Enjoy our new Cookie Butter Cloud Latte and Berry Sangria Refresher, plus the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes this holiday season at Dunkin' Woodbridge.

What are the regular operating hours for Dunkin' at 13585 Minnieville Rd?

Dunkin' Woodbridge is open from 4:30 AM to 10:00 PM Monday through Friday, 5:00 AM to 10:00 PM on Saturday, and 6:00 AM to 10:00 PM on Sunday.