Domino's Pizza

2.8
298 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Woodbridge? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 16430 Navigation Dr Ste 103.

Location

Domino's Pizza
16430 Navigation Dr, Woodbridge, VA
22191, United States

Hours

Reviews

2.8
298 reviews
5 stars
103
4 stars
25
3 stars
16
2 stars
18
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, including rude staff, lack of professionalism, and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to special requests.

Food Quality

Several reviews mentioned unsatisfactory food quality, including undercooked pizzas, wrong toppings, and overall poor presentation.

Management Issues

The management was frequently criticized for being unresponsive, dismissive, and failing to address customer complaints effectively.

Cleanliness Concerns

Multiple customers expressed concerns about cleanliness in the store, including unsanitary food handling practices.
  • HM
    Howard Miner
    Nov 13, 2025
    5.0
    The crew was moving pretty well and my order was hot n ready when I got there. Always get great service there.
  • HK
    HUMA KHAN
    Nov 8, 2025
    1.0
    They really do not care about anything. They don’t pick up your call. If they do then they put you back on hold. I was on hold for almost an hour. All I wanted was to get a clean cut on my pizza. Very Very rude and disrespectful. It’s literally a pizza place. I don’t know why they do this. I don’t know what kind of pizza place does this.
  • MK
    Manny Karamin
    Oct 17, 2025
    1.0
    They gave me the wrong order !!!!! I ordered a Pan pizza drove 30 minutes home now I have to throw away this pizza because I cannot eat pork. Instead of refunding me they gave me a “credit” only to that store. Never returning again!!!
  • AC
    Andrey Cortes
    Oct 5, 2025
    1.0
    I experienced poor customer service during my recent visit. My order showed as “ready” about five minutes before it actually was. During that time, the employees seemed more focused on their personal conversations than on assisting customers waiting for their food. When I finally received my order, one of the employees informed the cashier that I only needed to pay for one of the two drinks. Despite this, the cashier still attempted to charge me for both, even after being corrected multiple times. There were no greetings, no thank you—just an overall lack of professionalism. I understand that large franchise locations may not always prioritize individual reviews, but I hope this feedback helps improve the customer experience moving forward.
  • MD
    Madison Denzer
    Sep 20, 2025
    1.0
    Wow I see why this store has such low ratings. I am absolutely disgusted with the customer service that the people working here have. My husband and I tried to order pizza for delivery from this store and we have in the past and the first time it was an hour and a half late and now they just cancel it out of nowhere and didn’t even bother to call us and let us know that our order has been canceled. These people working for the company need more training in my opinion and they need to learn what customer service is. My husband called and asked why they canceled our order and they didn’t have any idea why and said “We were out of range” which we aren’t and the app already selected that location for us and we couldn’t change it. I also called and asked for the district corportate manager’s number and the lady on the phone was highly disrespectful to me and again couldn’t figure out why our order was canceled. I’m not even going to bother or waste my time ordering from this store ever again. Highly disrespectful and the customer service is just the same! DO BETTER DOMINO’S!

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Woodbridge?

You can order a variety of Specialty Pizzas or build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the opening hours for Domino's Pizza in Woodbridge?

The store is open from 10:00 AM to 12:00 AM Sunday through Thursday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.