Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
12465 Dillingham Sq, Woodbridge, VA
22192-5253, United States
Hours
Reviews
3.8
271 reviews
5 stars
119
4 stars
68
3 stars
33
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold and improperly prepared items, such as microwaved burgers and soggy fries.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, which negatively impacted their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and blizzards, as well as friendly staff at times.
Order Accuracy
There were numerous complaints about incorrect orders, including wrong items being served and missing components.
- DCDAWN ClaibourneNov 2, 20251.0Ordered via Doordash. Order took about 15 minutes to arrive. Burger was so cold the cheese wasn't even melted and the onio rings were cold and soggy and greasy. Not anywhere near worth the $ I paid.
- SPSorin PasierbSep 19, 20251.0very creepy managers always paired with overworked teenage girls
- MJMosho JuniorAug 18, 20253.0Every time I order the Cheese Deluxe Signature Stackburger, whether in-person or online, they give me the bacon version of it. I'm sick and tired of biting into it expecting the burger to be how I ordered yet it's not, but I guess it's my fault for putting trust into the cooks. So let me make this clear for you if you don't understand, there is a Cheese Deluxe Signature Stackburger and BACON Cheese Deluxe Signature Stackburger. They are NOT the same! Don't advertise the Cheese Deluxe Signature Stackburger if you're gonna put bacon in it by default. That makes zero sense.
- BYBetsy YorkAug 8, 20255.0Did you know that Dairy Queen can provide you some exceptionally nutritious food options? I frequently stop by for lunch. Thet have an Alaskan Fish sandwich that is very tasty and satisfying for lunch. I usually don't do sodas and must get a strawberry blended beverage. What's a girl got to do to stay healthy?
- ILISCA LLCJul 14, 20251.0Ordered fries. Had to wait an age as no one in kitchen. Asked for a refund and told not able to give refunds. So left after 10 mins with no fries. A joke of a place run by kids.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ Cakes.
What are the operating hours for Dairy Queen Grill & Chill in Woodbridge, VA?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in Woodbridge wheelchair accessible and family-friendly?
Yes, it offers wheelchair accessibility, high chairs, family-friendly seating, restrooms, and free WiFi.
Where is Dairy Queen Grill & Chill located?
It is located at 12465 Dillingham Sq, Woodbridge, VA 22192-5253, USA.
Can I order food online or use mobile app deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill have seating available for customers who want to dine in?
Yes, the restaurant has seating, including high chairs, and offers a comfortable dining area with restrooms and free WiFi.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby places such as Paisano's Pizza for Italian food, Brittany's Restaurant and Sports Bar for American cuisine and drinks, or Bill's Shoe Repair-Alterations for quick shoe services.
Are there child-friendly services and nearby activities close to Dairy Queen Grill & Chill?
Yes, Dairy Queen is good for kids and family-friendly, and nearby you can find Best Kept Secrets, a kids hair salon, and Goldfish Swim School for swimming lessons.
What beauty and spa options are available near Dairy Queen Grill & Chill?
Nearby beauty and spa services include JenLynn Salon, Massage Heights, Hair Talk Beauty Salon, Audrey's Studio 117, and Chic of Essence, offering hair salons, massage therapy, and skincare.
Where can I find medical or urgent care services near Dairy Queen Grill & Chill?
Inova-GoHealth Urgent Care is located nearby, offering emergency room services, doctors, and ambulance and EMS services for urgent medical needs.