Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Potomac Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.7
1,230 reviews
5 stars
548
4 stars
257
3 stars
136
2 stars
82
1 star
207
KS
Kevin Solano-Ramirez
4 days ago
1.0
Felt treated like a criminal and the was stopped up with no effort to make a change
CC
Charlene C.
Feb 28, 2026
1.0
Ordered two chicken burrito bowls. Each bowl only contained about a half table spoon of chicken. It was an online order and did not realize it until I was already home.
JB
John Brown
Feb 13, 2026
1.0
The staff here have no idea what the hell they’re doing. Stood around by the register with a mob of other people waiting for someone to give all of us our mobile orders. Which were all bagged and sitting on a cart. None of us were greeted and nobody bothered to help us. They just gave us blank expressions, while we all looked at each other wondering what was happening. You’ll be just as confused as the staff if you come here. Nobody knows what’s happening, and your food takes the worst of it as it sits in a bag on the cart. What a joke
AC
Alonzo Carle
Feb 10, 2026
3.0
Less of a portion than all of the other Chipotles I have been to. Maybe it was just that day or that particular dish, but it was about half the normal portion. Seems like a busy location as well. Great for business, but bad for the eat in vibe.
JR
Junito R
Jan 29, 2026
1.0
I am a regular customer at the Chipotle in Woodbridge and usually come here about once a week. Today’s experience was extremely disappointing.
After paying for my food, I asked for a cup of water, which I do every time I dine in. I was told they did not have water cups. Normally, when this happens, staff will offer a small plastic cup or try to find an alternative. This time, no effort was made at all to help me, which meant I couldn’t comfortably eat my meal in the restaurant.
When I explained the situation, Erik stepped in and repeatedly said “no” instead of trying to find a solution. I even mentioned that I was considering canceling my order, and rather than attempting to resolve the issue or keep a loyal customer, he was willing to cancel it and throw the food in the trash.
I also told Erik that I planned to leave a review about this experience, and he made it clear that he did not care. As a regular customer, this was frustrating and disappointing. Erik’s behavior showed a complete lack of customer service and made me feel like my loyalty meant nothing. This experience left me with the impression that this location does not value or care about its regular customers. Erik clearly needs serious customer service training.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Potomac Mills serve?
Chipotle Potomac Mills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at Potomac Mills?
Chipotle Potomac Mills is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Potomac Mills offer takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Potomac Mills located?
It is located at 2457 Prince William Pkwy, Woodbridge, VA 22192, across from Bed Bath and Beyond.
How can I order online from Chipotle Potomac Mills?
You can order online through their website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Does Chipotle Potomac Mills participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Is Chipotle Mexican Grill at Potomac Mills an LGBTQ welcoming location?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Potomac Mills?
Nearby, you can visit Bed Bath & Beyond for shopping, Cold Stone Creamery for ice cream, and Marlow White for clothing and bridal shopping.
Are there other dining options near Chipotle Potomac Mills?
Yes, nearby fast food options include Blimpie, Chick-fil-A, and pizza restaurants such as &pizza and Pizza.
How can nearby retail stores help enhance my visit to Chipotle Potomac Mills?
After enjoying your meal at Chipotle, you can conveniently visit nearby stores like Verizon Wireless for mobile needs or Mattress Firm for home furnishings, making it a great stop for multiple errands.
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