Business Details
About
Mexican Restaurant
Chipotle Potomac Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,213 reviews
5 stars
544
4 stars
254
3 stars
134
2 stars
81
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, including overly salty dishes, incorrect orders, and concerns about freshness.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, noting that they received insufficient amounts of protein and toppings.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
- JLJimmy LemonsNov 1, 20255.0Loved it
- JWJia WangOct 18, 20251.0The service staff were careless, charged me for things I didn't order. In addition, the food was so salty, almost unbearable... very bad experience for me ...
- JDJudy DOct 18, 20255.0I haven’t been to Chipotle in a while but I stopped by after the gym. Juana deserves 10 stars! She was running the show behind the counter, multitasking, staying calm under pressure, and still greeting everyone.. You don’t see work ethic like that often. If I were an Undercover Boss I’d promote her on the spot.
- BEBri EwingOct 16, 20252.0Oct 16, 2025 - White rice was hard and the chicken was not seasoned.
- LSLeslie SumnerOct 9, 20255.0I can have it my way!!!!!!! The young man that served me followed my specific instructions as I hate when the items with juice are not thoroughly drained. It soaks into the cardboard and seeps through the bag.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Potomac Mills serve?
Chipotle Potomac Mills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at Potomac Mills?
Chipotle Potomac Mills is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Potomac Mills offer takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Potomac Mills located?
It is located at 2457 Prince William Pkwy, Woodbridge, VA 22192, across from Bed Bath and Beyond.
How can I order online from Chipotle Potomac Mills?
You can order online through their website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
Does Chipotle Potomac Mills participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Is Chipotle Mexican Grill at Potomac Mills an LGBTQ welcoming location?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Potomac Mills?
Nearby, you can visit Bed Bath & Beyond for shopping, Cold Stone Creamery for ice cream, and Marlow White for clothing and bridal shopping.
Are there other dining options near Chipotle Potomac Mills?
Yes, nearby fast food options include Blimpie, Chick-fil-A, and pizza restaurants such as &pizza and Pizza.
How can nearby retail stores help enhance my visit to Chipotle Potomac Mills?
After enjoying your meal at Chipotle, you can conveniently visit nearby stores like Verizon Wireless for mobile needs or Mattress Firm for home furnishings, making it a great stop for multiple errands.