Business Details
About
Mexican Restaurant
Chipotle The Glen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
985 reviews
5 stars
393
4 stars
199
3 stars
99
2 stars
75
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about the quality of food, including undercooked items, missing ingredients, and small portions.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, with dirty tables and overflowing trash cans.
Order Accuracy
A significant number of customers experienced issues with order accuracy, particularly with online and app orders.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff at certain times.
- BBBarry BassonNov 15, 20251.0Poor customer service place order came home and my child started to eat and found hair called to let them know after 30 minutes of trying to speak to a real person the representative was callous and not helpful
- JJJPNov 9, 20255.0Food is always great here. The service is fast and the dining area is always kept clean. I have not had a bad experience yet. I always have the soft tacos and a side of chips and guacamole. Burrito bowls are great too.
- CGCrystal GrovesOct 28, 20255.0This is definitely one of the best ones!
- KPKristen PleitezOct 16, 20251.0Quality of products and services has declined recently. They rush you through the line unnecessarily during slow times and give evil eyes for extra cheese... sorry I had to ask 3x bc they were looking at the next customer behind me while still making my bowl. 😬
- KBKyle BOct 11, 20251.0Ordered a quesadilla and got home to find an EMPTY BOX and the ENTIRE quesadilla missing. Just sides. Totally crazy! Someone checked off and put a lid on a box that’s EMPTY. The location was also really dirty/messy and every food tray had other sides thrown around in it. (Such as pieces of corn floating in the tomatoes, beans in the rice, and salsa in the sour cream). Terrible and disgusting. This location should be ashamed of itself.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at The Glen in Woodbridge?
Chipotle Mexican Grill at The Glen is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill at The Glen located?
It is located at 4269 Merchant Plaza, Prince William, Woodbridge, VA 22192, in Merchant Plaza.
Does this Chipotle location offer online ordering and delivery services?
Yes, you can order online for pickup or delivery through their website or app.
How can I contact Chipotle Mexican Grill at The Glen for inquiries or catering?
You can reach them via phone at +1 703-580-6738 or email va.1694.TheGlen@chipotle.com.
What type of food does Chipotle Mexican Grill at The Glen serve?
They serve customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Are there nearby banks or ATMs close to Chipotle Mexican Grill at The Glen?
Yes, you can find Truist ATM, Apple Federal Credit Union, and Capital One Bank nearby for your banking needs.
What other dining options are near Chipotle Mexican Grill at The Glen?
Nearby dining options include McDonald's, Chick-fil-A, mezeh Mediterranean restaurant, Starbucks, Panera Bread, and Smoothie King.
Are there any grocery stores or bakeries near Chipotle at The Glen for additional shopping?
Yes, Safeway grocery store with pharmacy and bakery, Virginia ABC liquor store, Angel's Bake Shop, and Panera Bread bakery are all nearby.
Does Chipotle Mexican Grill at The Glen accept credit cards and offer gift cards?
Yes, they accept credit cards and also offer gift cards for purchase.
Is Chipotle Mexican Grill at The Glen welcoming to LGBTQ customers?
Yes, this location is welcoming to LGBTQ customers as part of their inclusive environment.