Charleys Cheesesteaks

Reviews

• KP

  Karla S Peña

  Feb 26, 2026
  1.0
  El servicio malisimo le pedí un chicken Pilly y me lo pusieron steak cuando les dije a las 2 mujeres que estaban preparándolo solo se hicieron mala cara y siguieron haciendo me lo dieron y les dije yo les pedí steak. Y me dijeron que no lo hiban a cambiar y todas de mala cara después pues mejor les pedí el dinero para atrás y les toco botar 4 panes todo por su mala educación. Mal mal personas de atención y siempre es asi salen con mala cara si no quieren trabajar mejor que se queden en su casa.
• NR

  Naraly Ramos

  Nov 16, 2025
  5.0
  Employees and manager are so sweet
• SR

  Shortcut Ramy

  Nov 15, 2025
  1.0
  Food was not good taste so bad It used to be better We ordered original sandwish chicken and steak philly Asked to be splitted in half They didnt and when we ask them to do that they didnt The manager need to pay attention to details otherwise close the place and get us a better food brand
• NV

  Nelson Vasquez

  Oct 16, 2025
  1.0
  Absolutely disgusted and disappointed with my experience at Charleys in Potomac Mills Mall (Woodbridge, VA). I ordered a 10-piece bone-in wings, and they gave me 10 boneless “wings” instead, but that wasn’t even the worst part. When I started eating them, I bit into one and realized the chicken was RAW on the inside. Not slightly undercooked, completely raw, pink and slimy, like it never even touched the fryer properly. Only the outside was cooked, and the inside was 100% raw. That’s not just gross, that’s a serious health hazard. I could have gotten food poisoning from that. I went back to the counter to let them know, and instead of apologizing or trying to fix the situation, the manager was rude and disrespectful. No accountability, no concern , just attitude like I was the problem for bringing it up. I’ve eaten at other Charleys before and never had an issue, but this location is a total embarrassment. If they can’t even make sure the chicken is cooked, they shouldn’t be serving food at all. I’ll never eat here again, and I seriously hope corporate looks into this location before someone gets sick.
• LJ

  leroy jones

  Jan 18, 2025
  1.0
  Terrible placing of my bacon acted like they didnt care at all rushed me out the line and everything pitiful and awful service never again…

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