Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or improperly prepared items.
Order Accuracy
Many customers report issues with incorrect orders, missing items, or food not matching what was requested.
Cleanliness
The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and restrooms.
Wait Times
Customers often mention long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
LR
Linda Rose-hunsaker
Nov 13, 2025
2.0
The hamburger was dried out so bad that I only ate the center portion. Next time going to ask for it to be made FRESH like Dave said.
MP
Mary Profitt
Nov 6, 2025
2.0
Went for breakfast, and the service was horrible, they messed up the entire order. The soda was flat and when I asked if they could change the drink, she said sure but it will taste the same it comes from the same place as she rolled her eyes at me. My bacon egg and cheese had no cheese and was not eatable. Absolutely horrible food and service. $30 put in the trash! Do better Wendy's!!
MM
Mary
Oct 14, 2025
5.0
Employees are very nice!
GF
Gary Frazier
Sep 18, 2025
5.0
Good people are nice
BC
Baked Potato Cupcake
Sep 4, 2025
1.0
Me and boyfriend went here today 09/04/25 and the cashier named Christian was rude to my boyfriend because he had to make iced coffee and gave us attitude the entire time and said it took the longest to make. I’m a food service manager and I understand that sometimes it can be a hassle but we were the only people upfront when this happened. I think extremely rude and unprofessional. When he handed my boyfriend the coffee he smirked oddly and said “I hope you enjoy, I made especially for you” which we both found very odd and concerning so he didn’t drink it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Wise, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Wise, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 679-0615.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wise Wendy’s serve breakfast?
Yes, this Wendy’s location in Wise, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's location at 105 Jackson Rd, Wise, VA?
Wendy's at 105 Jackson Rd, Wise, VA is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 105 Jackson Rd offers drive-thru service daily from 6:00 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at Wise, VA serve breakfast, and what meals do they offer?
Yes, this Wendy's location serves breakfast, lunch, and dinner with various menu options available for each meal.
How can I provide feedback or get in touch with this Wendy's location?
You can contact this Wendy's by calling (276) 679-0615 or provide feedback via the Wendy’s Customer Care team online at https://www.wendys.com/contact-us or the survey at https://www.wendyswantstoknow.com.
Are there any nearby restaurants or food options close to Wendy's at 105 Jackson Rd?
Yes, nearby food options include Huddle House, KFC, Reno's of Wise steakhouse, and Gatti's Pizza, providing a variety of dining choices around Wendy's.
Can customers access banking or ATM services near this Wendy's?
Yes, customers can access banking services nearby at Truist bank and ATMs like BB&T ATM close to Wendy's at 105 Jackson Rd.
What retail stores are close to Wendy's on Jackson Rd in Wise, VA?
Nearby retail stores include Gordmans, Peebles, Big Lots, Marshalls, Kmart, Ollie's Bargain Outlet, and Sears Hometown Store, ideal for shopping before or after your meal.
Does this Wendy's location provide nutrition and allergen information for their menu?
Yes, nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant via posters. Staff can assist you in finding this info.