Wendy's

3.8
839 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
105 Jackson Rd, Wise, VA
24293, United States

Hours

Reviews

3.8
839 reviews
5 stars
350
4 stars
214
3 stars
126
2 stars
49
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and hot meals, while others receive cold or improperly prepared items.

Order Accuracy

Many customers report issues with incorrect orders, missing items, or food not matching what was requested.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty dining areas and restrooms.

Wait Times

Customers often mention long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
  • LR
    Linda Rose-hunsaker
    Nov 13, 2025
    2.0
    The hamburger was dried out so bad that I only ate the center portion. Next time going to ask for it to be made FRESH like Dave said.
  • MP
    Mary Profitt
    Nov 6, 2025
    2.0
    Went for breakfast, and the service was horrible, they messed up the entire order. The soda was flat and when I asked if they could change the drink, she said sure but it will taste the same it comes from the same place as she rolled her eyes at me. My bacon egg and cheese had no cheese and was not eatable. Absolutely horrible food and service. $30 put in the trash! Do better Wendy's!!
  • MM
    Mary
    Oct 14, 2025
    5.0
    Employees are very nice!
  • GF
    Gary Frazier
    Sep 18, 2025
    5.0
    Good people are nice
  • BC
    Baked Potato Cupcake
    Sep 4, 2025
    1.0
    Me and boyfriend went here today 09/04/25 and the cashier named Christian was rude to my boyfriend because he had to make iced coffee and gave us attitude the entire time and said it took the longest to make. I’m a food service manager and I understand that sometimes it can be a hassle but we were the only people upfront when this happened. I think extremely rude and unprofessional. When he handed my boyfriend the coffee he smirked oddly and said “I hope you enjoy, I made especially for you” which we both found very odd and concerning so he didn’t drink it.

Frequently Asked Questions About Wendy's

Is Wise Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.