Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and overflowing trash cans.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
RM
Ronald Mitchell
5 days ago
1.0
This place has fallen, probably never go back, take a trip there won't take long and I guarantee you will agree
JL
Jace Litton
Jan 2, 2026
5.0
great experience stopping by and great people working there!
JZ
Jon Zabala
Dec 31, 2025
5.0
Wendy's is always good.
MS
Max Smith
Dec 11, 2025
1.0
Have ordered from this wendys 2 separate times. Ordered a baconator and received something with EVERYTHING on it TWICE!!!
HS
heather smith
Nov 19, 2025
1.0
Was a terrible experience. Me my hubby and my mother had came to dine in at this location well when we walked in someone looked straight at me and walked away didn't tell anyone we was up there to take our order. all the employees was standing over near drive thru chatting about another employee about how he liked to run his mouth. i finally leaned over the counter and yelled to get someones attention. they finally came and took our order we paid and went to sit down and listen for our name to be called. you could hear the employee talking still. cussing and everything and bad mouthing the other employee. we heard our name to be called and when I went up to get my food the women looked at me and said I owe you a fry and I will bring them out to you. I agreed and took our food to the table well my husband food was hot but mine and my moms burger we cold to the touch and the fries we did have was cold awful tasted like they had been there for a while. So i took the food back up. I had to lean over the counter again for someone to come help me. they was sitting back there talking and the girl was wanting the boys to rate her of how annoying she was on a scale from 1 to 10. I went back to my seat and waited for another 15 mins or so there was people that came in about 5 mins after us and was already order and sitting with there food so I went back up to ask where our food was and they had gave it out to those people that sat down all because they was worried about a personal problem at work and worried about cussing and all had to get the manager to give me a refund so that i could go somewhere else to eat. will never be back again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's location at 105 Jackson Rd, Wise, VA?
Wendy's at 105 Jackson Rd, Wise, VA is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 105 Jackson Rd offers drive-thru service daily from 6:00 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Wendy's at Wise, VA serve breakfast, and what meals do they offer?
Yes, this Wendy's location serves breakfast, lunch, and dinner with various menu options available for each meal.
How can I provide feedback or get in touch with this Wendy's location?
You can contact this Wendy's by calling (276) 679-0615 or provide feedback via the Wendy’s Customer Care team online at https://www.wendys.com/contact-us or the survey at https://www.wendyswantstoknow.com.
Are there any nearby restaurants or food options close to Wendy's at 105 Jackson Rd?
Yes, nearby food options include Huddle House, KFC, Reno's of Wise steakhouse, and Gatti's Pizza, providing a variety of dining choices around Wendy's.
Can customers access banking or ATM services near this Wendy's?
Yes, customers can access banking services nearby at Truist bank and ATMs like BB&T ATM close to Wendy's at 105 Jackson Rd.
What retail stores are close to Wendy's on Jackson Rd in Wise, VA?
Nearby retail stores include Gordmans, Peebles, Big Lots, Marshalls, Kmart, Ollie's Bargain Outlet, and Sears Hometown Store, ideal for shopping before or after your meal.
Does this Wendy's location provide nutrition and allergen information for their menu?
Yes, nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant via posters. Staff can assist you in finding this info.