Wendy's

3.8
845 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
105 Jackson Rd, Wise, VA
24293, United States

Hours

Reviews

3.8
845 reviews
5 stars
353
4 stars
214
3 stars
126
2 stars
49
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and overflowing trash cans.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • RM
    Ronald Mitchell
    5 days ago
    1.0
    This place has fallen, probably never go back, take a trip there won't take long and I guarantee you will agree
  • JL
    Jace Litton
    Jan 2, 2026
    5.0
    great experience stopping by and great people working there!
  • JZ
    Jon Zabala
    Dec 31, 2025
    5.0
    Wendy's is always good.
  • MS
    Max Smith
    Dec 11, 2025
    1.0
    Have ordered from this wendys 2 separate times. Ordered a baconator and received something with EVERYTHING on it TWICE!!!
  • HS
    heather smith
    Nov 19, 2025
    1.0
    Was a terrible experience. Me my hubby and my mother had came to dine in at this location well when we walked in someone looked straight at me and walked away didn't tell anyone we was up there to take our order. all the employees was standing over near drive thru chatting about another employee about how he liked to run his mouth. i finally leaned over the counter and yelled to get someones attention. they finally came and took our order we paid and went to sit down and listen for our name to be called. you could hear the employee talking still. cussing and everything and bad mouthing the other employee. we heard our name to be called and when I went up to get my food the women looked at me and said I owe you a fry and I will bring them out to you. I agreed and took our food to the table well my husband food was hot but mine and my moms burger we cold to the touch and the fries we did have was cold awful tasted like they had been there for a while. So i took the food back up. I had to lean over the counter again for someone to come help me. they was sitting back there talking and the girl was wanting the boys to rate her of how annoying she was on a scale from 1 to 10. I went back to my seat and waited for another 15 mins or so there was people that came in about 5 mins after us and was already order and sitting with there food so I went back up to ask where our food was and they had gave it out to those people that sat down all because they was worried about a personal problem at work and worried about cussing and all had to get the manager to give me a refund so that i could go somewhere else to eat. will never be back again

Frequently Asked Questions About Wendy's

Is Wise Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's location at 105 Jackson Rd, Wise, VA?

Wendy's at 105 Jackson Rd, Wise, VA is open daily from 6:00 AM to 12:00 AM (midnight).