Arby's

3.8
780 reviews
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Business Details

164 Plaza Rd Sw, Wise, VA
24293, United States
(276) 679-3527
http://www.arbys.com/locations/us/va/wise/164-plaza-rd-sw/store-6387
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
164 Plaza Rd Sw, Wise, VA
24293, United States

Hours

Reviews

3.8
780 reviews
5 stars
337
4 stars
190
3 stars
121
2 stars
50
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about cold or poorly prepared items.

Service Issues

While many reviews praised friendly staff, there were frequent mentions of slow service, incorrect orders, and unprofessional behavior from some employees.

Pricing Concerns

Numerous customers expressed that the prices were too high for the value received, with some feeling that the quality did not justify the cost.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting improvements while others reported unsanitary conditions.
  • HG
    Heather Gibson
    Dec 8, 2025
    4.0
    The food was really good. The wait was a little long. Staff is very friendly, most of them ;)
  • FP
    FRANCES PEEL
    Nov 9, 2025
    5.0
    We were greeted when we came in. We were told what sandwiches were on sale right off without having to ask. All of the employees seemed to be happy and working well together. Our food was fresh and hot. I got the two original roast beef that are on sale and my husband got the buffalo chicken sandwich combo. Great customer service and hot, fresh and tasty food! We will stop by this location again.
  • RB
    Rebecca Bryant
    Nov 6, 2025
    5.0
    Very friendly service, food was excellent, prices are a little to high.
  • SJ
    Suzette “Lil Boots” Johnson
    Oct 25, 2025
    3.0
    To FREAKING EXPENSIVE
  • RD
    Ross DeStafeno
    Oct 12, 2025
    5.0
    We hadn't decide before ordering, had a bunch of questions about the menu. They staff was very patient and friendly. We are sure to stop back soon
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