Brand Certified
Arby's
3.8(783 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
164 Plaza Rd, Wise, VA
24293, United States
Certified by Arby's • Feb 22, 2026
(276) 679-3527
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/va/wise/164-plaza-rd/store-6387
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.8
783 reviews
5 stars
337
4 stars
191
3 stars
121
2 stars
51
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, unhelpful staff, and order inaccuracies.
Food Quality
While many enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Pricing Concerns
Several reviews mentioned that the prices are too high for the quality and portion sizes offered.
Staff Friendliness
Despite service issues, many customers noted that staff were friendly and helpful.
Cleanliness
Some reviews highlighted cleanliness in the dining area, while others reported unsanitary conditions.
- GDglocil d.3 days ago1.0Went there Sunday afternoon with my husband no people in line just us but no one bother to get our order the old lady and 2 guys just there in front of the counter standing!!!
- AOAmanda OoJan 31, 20262.0IN ONE EVENING AFTER WORK TO GET AN ORDER TO GO. THE GENTLEMAN THAT TOOK OUR ORDER PUT OUR FOOD ON A TRAY AND THEN MY HUSBAND SAID WE NEEDED IT TO GO..HE GRABBED THE FOOD AND SPILLED THE FRYS WHILE DOING IT AND THEN DIDNT BOTHER BUT GIVING US ONE DRINK, SO I HAD TO ASK FOR THE STRAWBERRY LEMONADE AGAIN. EMPLOYEE WASN'T VERY ATTENTIVE. FOOD WAS OKAY, BJT SERVICE WAS AWFUL.
- RORebecca OsborneJan 19, 20264.0The Arby's sauce was empty, the pump type were you use the little white cups. The Dr Pepper drink kept spraying on my hand even though I had the cup under the spot to pour into my cup. Then when I finally got to start eating, took a drink if Dr Pepper and mixture was off, nasty tasting. I went back to machine, pour out the Dr Pepper and got Root Beer, it was GOOD. root beer.
- HGHeather GibsonDec 8, 20254.0The food was really good. The wait was a little long. Staff is very friendly, most of them ;)
- FPFRANCES PEELNov 9, 20255.0We were greeted when we came in. We were told what sandwiches were on sale right off without having to ask. All of the employees seemed to be happy and working well together. Our food was fresh and hot. I got the two original roast beef that are on sale and my husband got the buffalo chicken sandwich combo. Great customer service and hot, fresh and tasty food! We will stop by this location again.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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