Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
833 reviews
5 stars
361
4 stars
204
3 stars
132
2 stars
52
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with many complaints about cold, old, or improperly prepared items.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unclean bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of friendliness and professionalism.
- PJPatricia JonesNov 15, 20254.0I go thru the drive thru and get a burger and frosty. Yum! They have a quality beef patty!
- RKRadley KaveNov 14, 20255.0Great location and staff, keep up the good work 👏
- EDElle DNov 13, 20255.0Food is Wendy’s but the service is so much better! For a fast food service, they do it better than a lot of restaurants. Whoever has taken over the management, you and your staff are doing a great job! Thank you!
- MLMitch LawrenceOct 30, 20255.0Very quick despite plenty of other customers. The food was well prepared and portions were generous despite that being hard to find these days. Cashier was fast and polite. Also, my nuggets had a nugget that was really two stuck together so I got a bonus nugget. A MEGANUG
- ESElle ScottOct 19, 20254.0Was able to change order at pay window with no problem.
Frequently Asked Questions About Wendy's
Is Pleasant Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winchester, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winchester, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 678-4856.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pleasant Valley Wendy’s serve breakfast?
Yes, this Wendy’s location in Winchester, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the daily operating hours for the drive-thru at Wendy's Pleasant Valley in Winchester, VA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does Wendy's Pleasant Valley offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I place an order online or through a mobile app for Wendy's Pleasant Valley?
Yes, you can order using the Wendy's app or online at order.wendys.com.
What payment options are accepted at Wendy's Pleasant Valley?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Pleasant Valley have a drive-thru and is dine-in available?
Yes, this location has a drive-thru and also serves dine-in customers.
How can I provide feedback or contact Wendy's Pleasant Valley directly?
You can contact them via their Customer Care Live Chat, call (540) 678-4856, or complete the Customer Satisfaction Survey with your receipt information.
Where can I find the menu and nutrition information for Wendy's Pleasant Valley?
Menu and nutrition details are available on the Wendy's website and mobile app at menu.wendys.com, including allergen information.
Are there any nearby restaurants or stores customers can visit along with Wendy's Pleasant Valley?
Nearby places include El Rancho Mexican Restaurant, LongHorn Steakhouse, Chick-fil-A, Sephora, and Joe Muggs Coffee, offering dining, shopping, and services within the area.
How can nearby places like El Rancho Mexican Restaurant and Chick-fil-A complement a visit to Wendy's Pleasant Valley?
After dining at Wendy's, customers can explore nearby eateries such as El Rancho Mexican Restaurant or Chick-fil-A for varied dining options, or visit retail stores for shopping convenience.
Is Wendy's Pleasant Valley easily accessible for customers visiting nearby spots like Shenandoah University Cafeteria or AT&T Store?
Yes, Wendy's is conveniently located near places like Shenandoah University Cafeteria and the AT&T Store, making it a convenient stop for dining when visiting these locations.