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Wendy's

3.8
(840 reviews)

Business Details

(540) 678-4856

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2185 Pleasant Valley, Winchester, VA
22601, United States

Hours

Reviews

3.8
840 reviews
5 stars
364
4 stars
205
3 stars
134
2 stars
53
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising fast and friendly service, while others reported rudeness and order inaccuracies.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Cleanliness was a recurring issue, with several reviews mentioning dirty floors and sticky surfaces, although some noted that certain locations were well-maintained.

Order Accuracy

Many customers reported frequent issues with incorrect orders, indicating a need for improvement in order accuracy.
  • MK
    Michael Kingree
    Jan 13, 2026
    4.0
    Hot food and fast service.
  • NM
    Nolan McCarty
    Dec 29, 2025
    2.0
    Got multiple items wrong, Person on the intercom even repeated my order back to me and they where still wrong.
  • CR
    Christine Richardson
    Dec 16, 2025
    5.0
    My husband & I came in for a quick dinner. There was a short line that was handled quickly & professionally. The orders were correct as far as I could tell. The food was freshly made. We were in and out in short order. We brought our food home so that we could enjoy the remainder of our evening relaxing.
  • PJ
    Patricia Jones
    Nov 15, 2025
    4.0
    I go thru the drive thru and get a burger and frosty. Yum! They have a quality beef patty!
  • ED
    Elle D
    Nov 13, 2025
    5.0
    Food is Wendy’s but the service is so much better! For a fast food service, they do it better than a lot of restaurants. Whoever has taken over the management, you and your staff are doing a great job! Thank you!

Frequently Asked Questions About Wendy's

What are the daily operating hours for the drive-thru at Wendy's Pleasant Valley in Winchester, VA?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Does Wendy's Pleasant Valley offer breakfast, lunch, and dinner?

Yes, this location serves breakfast, lunch, and dinner.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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