Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
839 reviews
5 stars
365
4 stars
204
3 stars
133
2 stars
53
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising the staff's friendliness and efficiency, while others reported rudeness and poor communication.
Food Quality
Food quality varied significantly; while some customers enjoyed fresh and well-prepared meals, others received cold or poorly made items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with several reviews highlighting dirty floors and sticky surfaces.
Order Accuracy
Many customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.
- IIInnovolvedDec 29, 20252.0Got multiple items wrong, Person on the intercom even repeated my order back to me and they where still wrong.
- CRChristine RichardsonDec 16, 20255.0My husband & I came in for a quick dinner. There was a short line that was handled quickly & professionally. The orders were correct as far as I could tell. The food was freshly made. We were in and out in short order. We brought our food home so that we could enjoy the remainder of our evening relaxing.
- PJPatricia JonesNov 15, 20254.0I go thru the drive thru and get a burger and frosty. Yum! They have a quality beef patty!
- RKRadley KaveNov 14, 20255.0Great location and staff, keep up the good work 👏
- EDElle DNov 13, 20255.0Food is Wendy’s but the service is so much better! For a fast food service, they do it better than a lot of restaurants. Whoever has taken over the management, you and your staff are doing a great job! Thank you!
Frequently Asked Questions About Wendy's
Is Pleasant Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the daily operating hours for the drive-thru at Wendy's Pleasant Valley in Winchester, VA?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does Wendy's Pleasant Valley offer breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I place an order online or through a mobile app for Wendy's Pleasant Valley?
Yes, you can order using the Wendy's app or online at order.wendys.com.
What payment options are accepted at Wendy's Pleasant Valley?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's Pleasant Valley have a drive-thru and is dine-in available?
Yes, this location has a drive-thru and also serves dine-in customers.
How can I provide feedback or contact Wendy's Pleasant Valley directly?
You can contact them via their Customer Care Live Chat, call (540) 678-4856, or complete the Customer Satisfaction Survey with your receipt information.
Where can I find the menu and nutrition information for Wendy's Pleasant Valley?
Menu and nutrition details are available on the Wendy's website and mobile app at menu.wendys.com, including allergen information.
Are there any nearby restaurants or stores customers can visit along with Wendy's Pleasant Valley?
Nearby places include El Rancho Mexican Restaurant, LongHorn Steakhouse, Chick-fil-A, Sephora, and Joe Muggs Coffee, offering dining, shopping, and services within the area.
How can nearby places like El Rancho Mexican Restaurant and Chick-fil-A complement a visit to Wendy's Pleasant Valley?
After dining at Wendy's, customers can explore nearby eateries such as El Rancho Mexican Restaurant or Chick-fil-A for varied dining options, or visit retail stores for shopping convenience.
Is Wendy's Pleasant Valley easily accessible for customers visiting nearby spots like Shenandoah University Cafeteria or AT&T Store?
Yes, Wendy's is conveniently located near places like Shenandoah University Cafeteria and the AT&T Store, making it a convenient stop for dining when visiting these locations.