Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rudeness and delays.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, including dry burgers and stale fries.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, with some mentioning sticky tables and unkempt conditions.
Staff Attitude
Feedback indicated a mix of positive and negative staff attitudes, with some employees praised for their friendliness while others were criticized for being rude or unprofessional.
HS
Heather Stevans
Nov 6, 2025
1.0
Assuming the blue shirt older man was the manager working beside a young lady with a baby bump. No customer service. Had 2 dashers waiting for an order and no other customers. Didn’t bother to ask anyone what they were waiting for. Manager walked around to put 2nd order dasher was waiting on bs handing to customer. Then my order attempted the same thing when I said that’s my order. I told him all he has to do is speak to people it saves steps. He was mouthy, when I asked for his name he ignored me and the young lady said they didn’t have to give that information. It’s not that hard to speak to people.
JS
Jason Sites
Sep 23, 2025
4.0
Was overall good. It's a chain so why not yank it every so often. Good comfort food, burger and fries.
KH
Katherine Hortenstine
Sep 16, 2025
4.0
It's Wendy's. Not fancy.
RB
Robin Bowman
Sep 1, 2025
4.0
They were quick to fill our order and friendly. However they forgot a box of fries so we had to go in. The food was good
BR
Brenda Riley
Aug 28, 2025
1.0
I order from door dash and three drivers went to get the order and Wendy's said they didn't have in the system. I don't believe that. I don't think they wanted to make food cause I have been there around midnight all the employees are more worried about messing around with friends that come and hang out there or family that hang out then doing their job.. I will never eat at the Wendy's on berryville ave ever again.. they need to get staff that want to do their job.. and not just work for a paycheck...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Winchester, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Winchester, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 667-0161.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Winchester #4 Wendy’s serve breakfast?
Yes, this Wendy’s location in Winchester, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 1100 Berryville Avenue in Winchester is open and serving customers.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I order food from Wendy's online or through an app?
You can order through the Wendy's app or at order.wendys.com by selecting your location and choosing your menu items.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available at order.wendys.com and within the mobile app for your location.
How can I provide feedback or contact this Wendy's location?
You can call (540) 667-0161 directly, use Wendy's Contact page for live chat or messages, or fill out the Customer Satisfaction Survey using your receipt information.
Which nearby fast food restaurants are close to Wendy's?
Nearby fast food options include McDonald's, KFC, and Arby's, all located close to Wendy's on Berryville Avenue.
Are there any nearby hotels if I want to stay near Wendy's?
Yes, the Hampton Inn Winchester N/Conference Center is nearby and offers lodging for visitors.
What nearby coffee shops are close to this Wendy's location?
Bro Bears Drive Thru Coffee is a nearby coffee shop where you can grab a coffee or smoothie before or after visiting Wendy's.