Wendy's

3.5
949 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 Berryville Avenue, Winchester, VA
22601, United States

Hours

Reviews

3.5
949 reviews
5 stars
318
4 stars
246
3 stars
139
2 stars
67
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rudeness and delays.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, including dry burgers and stale fries.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms, with some mentioning sticky tables and unkempt conditions.

Staff Attitude

Feedback indicated a mix of positive and negative staff attitudes, with some employees praised for their friendliness while others were criticized for being rude or unprofessional.
  • HS
    Heather Stevans
    Nov 6, 2025
    1.0
    Assuming the blue shirt older man was the manager working beside a young lady with a baby bump. No customer service. Had 2 dashers waiting for an order and no other customers. Didn’t bother to ask anyone what they were waiting for. Manager walked around to put 2nd order dasher was waiting on bs handing to customer. Then my order attempted the same thing when I said that’s my order. I told him all he has to do is speak to people it saves steps. He was mouthy, when I asked for his name he ignored me and the young lady said they didn’t have to give that information. It’s not that hard to speak to people.
  • JS
    Jason Sites
    Sep 23, 2025
    4.0
    Was overall good. It's a chain so why not yank it every so often. Good comfort food, burger and fries.
  • KH
    Katherine Hortenstine
    Sep 16, 2025
    4.0
    It's Wendy's. Not fancy.
  • RB
    Robin Bowman
    Sep 1, 2025
    4.0
    They were quick to fill our order and friendly. However they forgot a box of fries so we had to go in. The food was good
  • BR
    Brenda Riley
    Aug 28, 2025
    1.0
    I order from door dash and three drivers went to get the order and Wendy's said they didn't have in the system. I don't believe that. I don't think they wanted to make food cause I have been there around midnight all the employees are more worried about messing around with friends that come and hang out there or family that hang out then doing their job.. I will never eat at the Wendy's on berryville ave ever again.. they need to get staff that want to do their job.. and not just work for a paycheck...

Frequently Asked Questions About Wendy's

Is Winchester #4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.