Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times for orders.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, cold items, and unsatisfactory meal quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.
Staff Friendliness
There were mixed reviews on staff friendliness, with some praising kind employees while others reported rude interactions.
RK
robert kelley
Jan 1, 2026
5.0
FOOD IS ALLWAYS FREASH AT THIS LOCATION AND LOBBY IS OPEN UNTELL 10PM!
DP
donald parkinson
Dec 2, 2025
1.0
Went there and got two meals and they tried to charge me $.50 per ranch packet. What is this world came to so I went over to McDonald’s and got free ranch
JN
John Nymann
Nov 20, 2025
5.0
I had a great meal. I especially appreciated the coffee I ordered around 8 PM as I had lots of driving left to do. A great job by the staff.
HS
Heather Stevans
Nov 6, 2025
1.0
Assuming the blue shirt older man was the manager working beside a young lady with a baby bump. No customer service. Had 2 dashers waiting for an order and no other customers. Didn’t bother to ask anyone what they were waiting for. Manager walked around to put 2nd order dasher was waiting on bs handing to customer. Then my order attempted the same thing when I said that’s my order. I told him all he has to do is speak to people it saves steps. He was mouthy, when I asked for his name he ignored me and the young lady said they didn’t have to give that information. It’s not that hard to speak to people.
JS
Jason Sites
Sep 23, 2025
4.0
Was overall good. It's a chain so why not yank it every so often. Good comfort food, burger and fries.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, Wendy's at 1100 Berryville Avenue in Winchester is open and serving customers.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I order food from Wendy's online or through an app?
You can order through the Wendy's app or at order.wendys.com by selecting your location and choosing your menu items.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available at order.wendys.com and within the mobile app for your location.
How can I provide feedback or contact this Wendy's location?
You can call (540) 667-0161 directly, use Wendy's Contact page for live chat or messages, or fill out the Customer Satisfaction Survey using your receipt information.
Which nearby fast food restaurants are close to Wendy's?
Nearby fast food options include McDonald's, KFC, and Arby's, all located close to Wendy's on Berryville Avenue.
Are there any nearby hotels if I want to stay near Wendy's?
Yes, the Hampton Inn Winchester N/Conference Center is nearby and offers lodging for visitors.
What nearby coffee shops are close to this Wendy's location?
Bro Bears Drive Thru Coffee is a nearby coffee shop where you can grab a coffee or smoothie before or after visiting Wendy's.