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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported that the smoothies and food items were often watered down, lacking flavor, and smaller in portion size compared to other locations.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and long wait times for orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty bathrooms.
Pricing Issues
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food and drinks.
Inconsistent Experience
Frequent mentions of inconsistency in product quality and service, with some customers having good experiences while many others reported negative ones.
CR
Christina Reese
Nov 17, 2025
5.0
Birthday smoothie was a hit! Super clean too! Thank you so much!
PD
Paul Dick
Nov 16, 2025
5.0
Darain is a top notch employee. He is friendly and accommodating with your order. We have all positive experiences here. :)))) -Wes
TS
Tasha Stewart
Nov 15, 2025
5.0
My favorite location here at Rutherford Crossing! Food is great and service is great!
EH
Emily Hardy
Nov 14, 2025
2.0
I have been trying to eat more healthy and clean to avoid all the preservatives in foods and such and I love that tropical smoothie uses all fresh ingredients. However they are extremely over priced on certain things. I absolutely love there smoothies and they are not too badly priced. I wanted to try their Acia bowl since they are the only ones in town that have them. The bowl is $13.99 and I added goji berries and Caocao chips so the bowl was $16.99. Check out how small this thing is!!! Pay $15 at Ocean city for Acia bowls and they are 4 to 5 times the size of this. This is way way way too small for the price.
GL
Gatlin Lowe
Oct 26, 2025
1.0
I wish I would’ve read the reviews of this place first before going in.
Everything stated was what we faced after getting our food.
The smoothies were “ice with a hint of flavor” as someone else put it. The wraps are way smaller than any other location I’ve ever been too. We also had a hair in the food!!! The Açaí bowl was frozen solid.
After reading the google reviews at the table, it didn’t seem like anything would come out of trying to ask them to make it right. I hate that I used gas to come over here to then turn around to go somewhere else to be satisfied.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Winchester?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available. The delivery hours are 7:00 AM to 8:45 PM Monday through Friday, 8:00 AM to 8:45 PM on Saturday, and 10:00 AM to 7:45 PM on Sunday.
What pickup options does Tropical Smoothie Cafe offer?
What are the pickup hours at Tropical Smoothie Cafe?
Pickup is available from 10:00 AM to 7:00 PM Monday through Friday, 10:00 AM to 4:00 PM on Saturday, and 9:00 AM to 4:00 PM on Sunday.
What payment methods are accepted at Tropical Smoothie Cafe?
The cafe accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Cash, and contactless payment methods.
What type of food and specialties can I find at Tropical Smoothie Cafe?
Tropical Smoothie Cafe specializes in smoothies, wraps, flatbreads, acai bowls, salads, and offers options for vegan, gluten-free, and healthy eating.
What are some nearby places I can visit before or after dining at Tropical Smoothie Cafe?
Nearby attractions include Chick-fil-A, McDonald's, GameStop, and Starbucks. You might enjoy grabbing a coffee at Starbucks or checking out the local shops like GameStop before or after your meal.
Is Tropical Smoothie Cafe located near any healthcare facilities that might be useful for visitors?
Yes, it is close to Valley Health Winchester Family Practice and Valley Health Urgent Care at Rutherford Crossing, convenient for healthcare needs during your visit.
Are there other food options near Tropical Smoothie Cafe at Rutherford Crossing?
Yes, nearby dining options include Guan's Garden for Chinese cuisine, Moe's Southwest Grill for Mexican food, Texas Roadhouse for steak, and Crumbl for desserts, offering a variety of meal choices.