Tropical Smoothie Cafe

3.2
243 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
152 Market Street, Winchester, VA
22603, United States

Hours

Reviews

3.2
243 reviews
5 stars
103
4 stars
26
3 stars
13
2 stars
12
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the smoothies and food items were often watered down, lacking flavor, and smaller in portion size compared to other locations.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, language barriers, and long wait times for orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty bathrooms.

Pricing Issues

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food and drinks.

Inconsistent Experience

Frequent mentions of inconsistency in product quality and service, with some customers having good experiences while many others reported negative ones.
  • CR
    Christina Reese
    Nov 17, 2025
    5.0
    Birthday smoothie was a hit! Super clean too! Thank you so much!
  • PD
    Paul Dick
    Nov 16, 2025
    5.0
    Darain is a top notch employee. He is friendly and accommodating with your order. We have all positive experiences here. :)))) -Wes
  • TS
    Tasha Stewart
    Nov 15, 2025
    5.0
    My favorite location here at Rutherford Crossing! Food is great and service is great!
  • EH
    Emily Hardy
    Nov 14, 2025
    2.0
    I have been trying to eat more healthy and clean to avoid all the preservatives in foods and such and I love that tropical smoothie uses all fresh ingredients. However they are extremely over priced on certain things. I absolutely love there smoothies and they are not too badly priced. I wanted to try their Acia bowl since they are the only ones in town that have them. The bowl is $13.99 and I added goji berries and Caocao chips so the bowl was $16.99. Check out how small this thing is!!! Pay $15 at Ocean city for Acia bowls and they are 4 to 5 times the size of this. This is way way way too small for the price.
  • GL
    Gatlin Lowe
    Oct 26, 2025
    1.0
    I wish I would’ve read the reviews of this place first before going in. Everything stated was what we faced after getting our food. The smoothies were “ice with a hint of flavor” as someone else put it. The wraps are way smaller than any other location I’ve ever been too. We also had a hair in the food!!! The Açaí bowl was frozen solid. After reading the google reviews at the table, it didn’t seem like anything would come out of trying to ask them to make it right. I hate that I used gas to come over here to then turn around to go somewhere else to be satisfied.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Winchester?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.