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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Winchester, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 171 Gateway Drive for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted rudeness and a lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, including a messy parking lot and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers enjoyed their meals and praised specific items like drinks and shakes.
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Lyndsay Weaver
Dec 23, 2025
1.0
Literally... this place is the worst!!!!!!!!!! I took my kids there tonight for a blast, what sonic is known for, and I'm told they can only make milk shakes??? Also when I pushed the button to order some snotty little girl says "YEAH?????"... what do you mean yeah, am I disturbing your conversation to do your job? I orderd and then just left without my food because seriously, I was just too mad.
I see the owner coppied comments on other posts about escalating to franchise, obviously they don't care about the comments or reviews... but have some kind of pride in what you do. Pathetic. YEAAHHHHHHHHHHHHH
MM
Morgan Malane
Dec 19, 2025
1.0
I went here this morning for breakfast and was not happy at all. Service was very slow. I saw her spoon my drink right in front of me and then just refilled it. She didnt even get me a new cup and it was literally just filled with ice. My breakfast sandwich was literally tiny. I paid almost $12 for everything and the bacon was burned in it
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Russ Austin
Dec 8, 2025
1.0
We went to Sonic at 6pm. We got our order and the whole thing was cold. Burgers, chicken sandwich and tots all cold. It seems like the food at this places has really gone down hill.
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Nicholas
Dec 7, 2025
5.0
Super friendly workers and very helpful staff when I stop by for doordashing. The food is always great as well. 10/10