At Papa Johns Pizza in Winchester, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Winchester pizza for any occasion. Call us for pizza delivery in Winchester or stop by 2227 VALLEY AVE for carryout to order the best pizza in Winchester, along with breadsticks, wings, and more!
Numerous customers reported issues with food quality, including undercooked pizzas, incorrect toppings, and missing items.
Customer Service
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others reported rude behavior and lack of resolution for issues.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders arriving cold or not at all.
Order Accuracy
Several reviews highlighted problems with order accuracy, including wrong sizes and missing items, leading to customer dissatisfaction.
TS
Tyler Satterfield-Brown
Feb 24, 2026
1.0
Ordered 2 pizzas online and they both tasted like vomit one was supposed to be well done and was raw, the pan pizza was covered in Italian seasoning where we couldn't even eat it most disgusting pizza ever had from papa johns
WC
William C
Feb 20, 2026
1.0
This evening, I placed an order for a large pepperoni pizza with a regular crust, intended for my four-year-old and family dinner. Upon returning to West Virginia, I discovered that the order was incorrect in both size and content. Consequently, I am now required to drive back to Winchester, VA, a journey of approximately an hour, to rectify this error. This experience has been exceptionally unsatisfactory, resulting in a significant waste of both financial resources and fuel, particularly given my diabetic condition and the resulting delay in my meal.
CC
Crystal
Feb 4, 2026
1.0
I placed an on-line order at approximately 10am on 2/4/26 for delivery the same day at 11:45am. At 12:30pm, the order had not arrived. I called and spoke to Brian who said they never received the order. He then offered to "cancel" the order. Umm, how can you cancel something that you don't see?? I said that we wanted our pizzas ($116 worth) and he said that he can't make the pizzas since there is no order. I printed my confirmation and drove to the store. I presented my confirmation to Brian who offered to show me his computer that they did not have the order. I said I do not care that he cannot see the order. The fact was that he NEVER offered to rectify the situation. He NEVER offered an apology and agree to make the pizzas right away. He never offered to a store credit. He never even said next time he will take half off. He offered NOTHING!! I asked him how I would have known that they never had the order and he said I should have called earlier. WHAT?!?!? Please look at the reviews for this store and seriously take a look at who you employee there. Brian has zero brain cells and should NOT be allowed to be in management..PERIOD!!!!!
P.S. I did call the Corporate office while I was there in the store and let them know I did just that!!
BM
Brandon Miller
Feb 1, 2026
1.0
They forgot the sauces we paid for and then my wife found a piece of plastic in her pizza. Horrible experience.
What are the hours of operation for delivery at Papa Johns Pizza in Winchester, VA?
Delivery is available Monday to Thursday from 10:30 AM to 11:00 PM, Friday and Saturday from 10:30 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.
What are the takeout hours at Papa Johns Pizza located at 2227 Valley Ave?
Takeout is available Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.
Does Papa Johns Pizza in Winchester offer contactless delivery services?
Yes, Papa Johns offers no-contact delivery for customers' safety and convenience.
What menu items can I order at Papa Johns Pizza Winchester?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where can I order Papa Johns Pizza online for delivery in Winchester?
You can order online for delivery at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/607
How can I order carryout from Papa Johns Pizza in Winchester?
You can place a carryout order online at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/607
Are there any nearby restaurants to Papa Johns Pizza where I could explore more dining options?
Yes, nearby dining options include Anthony's Pizza, Dairy Queen, and Manolete's Taqueria Gourmet, perfect for exploring more food choices after or before your visit.
What nearby places can help me find Papa Johns Pizza more easily in Winchester?
You can find Papa Johns Pizza near landmarks like Blue Plate Books bookstore and T-Fitness gym which can help you locate the area.
Are there any nearby businesses where I can run errands after picking up my order from Papa Johns Pizza?
Yes, nearby businesses such as CVS Pharmacy, United Bank, and O'Reilly Auto Parts provide convenient options for errands during your visit.
How can I contact Papa Johns Pizza in Winchester to place an order or ask questions?
You can call them directly at +1 540-667-4141 for orders or inquiries.
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