Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
736 reviews
5 stars
249
4 stars
182
3 stars
152
2 stars
60
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and order inaccuracies.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant and bathrooms.
Staff Attitude
There were mixed reviews about staff behavior, with some praising politeness while others noted rudeness and poor customer service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
- CMCody McCarterJan 3, 20261.0The service here is always great. This review does not reflect any of the workers in the store. This review is how my problem with an order was handled. We ordered breakfast from here recently. The McGriddle tasted like it accidentally had some cleaning spray on it or something. It had a very chemically taste. I wasn’t too upset cuz it can happen but it was inedible. I didn’t feel safe eating it. No big deal. I figured I’d just reach out and let them know what happened and I’d get a refund. That’s not what happened, though. Whoever responded to my complaint completely brushed me off. No refund, no coupon, nothing. So it’s not even that we got chemical flavored food. It’s that my issue was very mishandled.
- MMMorganDec 18, 20252.0Unfortunately this McDonald is inconsistent in quality and service. Tonight, I placed a mobile order which took longer than expected due to what seemed to be an understaffed crew. When I finally did get my order, i got home only to find out they forgot my large fry, and my “double” cheeseburger came with only one patty and included no cheese. I tried to call to request a refund but the line is busy and doesn’t ring. It’s obvious that they sometimes keep tea dispensers in the fridge overnight rather than sanitizing the containers. More than once I’ve gotten a strong helping of mildew with my tea. Sometimes things at this location are ok but the service and cleanliness are inconsistent. Maybe they need to offer better compensation to their workers so they don’t have no-call no shows and high turnover.
- DGDarryl GomezDec 7, 20253.0We wanted to try those grinch happy meals and wanted to eat inside. Ordered from the self Order kiosk and grabbed a number for the table thinking they would bring it to us but they didn't. Luckily they yelled loud enough for someone in our party to hear it. Place was a little dirty and women's bathroom was super gross.
- NMNancy MorganNov 28, 20251.0Lousy, would not recommend it.
- GMGrantley MoseleyOct 11, 20253.0This is an okay place. The burgers didn't taste good though. I prefer Burger King's burger.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Winchester, VA?
McDonald's in Winchester, VA is open daily from 6:00 AM to 11:00 PM, except Sundays when it opens at 7:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available from 6:00 AM to 10:30 PM Monday through Saturday and from 7:00 AM to 10:30 PM on Sundays.
Does McDonald's in Winchester offer a drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM, with Sundays starting at 7:00 AM.
What services are available for ordering and pickup at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options does McDonald's in Winchester accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 17 W Gerrard St, Winchester, VA 22601, USA.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579, or download the McDonald's app for iOS or Android from their respective app stores.
What nearby dining options can I visit before or after enjoying McDonald's?
You can check out Triangle Diner, a nearby diner and fast food restaurant, for more dining choices.
Are there any nearby shops or boutiques close to this McDonald's?
Yes, Odyssey Gem and Float and Twice Is Nice - a consignment boutique are close by and ideal for shopping while you're in the area.
Is there convenient parking or services near McDonald's for customers?
While specific parking information isn't listed, there are local services such as Miels Auto Detailing nearby, which could be useful if you need automotive services during your visit.