Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,512 reviews
5 stars
554
4 stars
315
3 stars
284
2 stars
108
1 star
251
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, rude staff, and incorrect orders, especially in the drive-thru.
Food Quality
Several reviews mentioned cold or improperly prepared food, with some customers experiencing food poisoning.
Cleanliness
There were complaints about dirty conditions and poor housekeeping at the location.
Staff Performance
Customer service skills were noted as lacking, with multiple instances of staff being unhelpful or dismissive.
Positive Experiences
Despite the negative feedback, some customers praised the efficiency of the staff and the quality of the food on certain occasions.
- TWTim W6 days ago3.0Expensive
- SRSally ReedNov 14, 20255.0This is the cleanest restaurant I've been in for a long time. Good service. Good food. Clean bathrooms and clean dining room.
- SHSamantha HostetlerOct 24, 20251.0Ordered a cheeseburger and got a bun with cheese and pickles. No burger patty! Didn't notice until I got back to work so suffice to say I'm not the happiest.
- PCPasquale CosenzaOct 10, 20255.0Clean, efficient, friendly staff
- DHDebbie HelmickOct 9, 20255.0They made my big mac the way I ordered
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1801 S Pleasant Valley Rd, Winchester, VA?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available with hours from 5:00 AM to 12:30 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 4:01 AM to 3:59 AM on Saturday, and 4:00 AM to 11:30 PM on Sunday.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What amenities and services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby dining options around this McDonald's?
Nearby dining options include Waffle House, Jersey Mike's Subs, KFC, Ruby Tuesday, Chili's Grill & Bar, Starbucks, and It's Just Wings, providing various meal choices for before or after your visit.
Are there any nearby hotels or accommodations near this McDonald's location?
Nearby hotels include Spark by Hilton Winchester, Hotel Squared Management, and Wingate by Wyndham Winchester, making it convenient for travelers to dine and stay in the area.
What local services and stores are located near this McDonald's?
Nearby services and stores include Nailswag Winchester (beauty salon), Sleep Number and Mattress Warehouse (mattress stores), Tobacco Hut Vape & Cigar, Best Buy (electronics), and quality cleaning services, allowing customers to combine errands with dining.