Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,519 reviews
5 stars
557
4 stars
316
3 stars
284
2 stars
108
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude employees, and incorrect orders, particularly in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or incorrect items, while others praised the freshness and taste.
Cleanliness
While some reviews highlighted the cleanliness of the restaurant, others reported dirty conditions and poor housekeeping.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service skills.
- LPLonnie Perry2 days ago1.0This happens regularly. I order "ham", egg, and cheese McGriddle. I don't like the "strip" bacon. This time order taker got it correct. It clearly shows sausage, egg, and cheese McGriddle- no sausage, sub Can Bacon. What did I get? Strip bacon, not round Canadian bacon, their signature breakfast meat!
- MMMatt MosengDec 6, 20251.0Horrible experience. Food took way too long and it was annoying to listen to the young employee working the drive through window while cussing left and right and complaining about everything. Worst McDonald’s in Winchester VA.
- TWTim WNov 18, 20253.0Expensive
- SRSally ReedNov 14, 20255.0This is the cleanest restaurant I've been in for a long time. Good service. Good food. Clean bathrooms and clean dining room.
- SHSamantha HostetlerOct 24, 20251.0Ordered a cheeseburger and got a bun with cheese and pickles. No burger patty! Didn't notice until I got back to work so suffice to say I'm not the happiest.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1801 S Pleasant Valley Rd, Winchester, VA?
McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, open 24 hours Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available with hours from 5:00 AM to 12:30 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 4:01 AM to 3:59 AM on Saturday, and 4:00 AM to 11:30 PM on Sunday.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What amenities and services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby dining options around this McDonald's?
Nearby dining options include Waffle House, Jersey Mike's Subs, KFC, Ruby Tuesday, Chili's Grill & Bar, Starbucks, and It's Just Wings, providing various meal choices for before or after your visit.
Are there any nearby hotels or accommodations near this McDonald's location?
Nearby hotels include Spark by Hilton Winchester, Hotel Squared Management, and Wingate by Wyndham Winchester, making it convenient for travelers to dine and stay in the area.
What local services and stores are located near this McDonald's?
Nearby services and stores include Nailswag Winchester (beauty salon), Sleep Number and Mattress Warehouse (mattress stores), Tobacco Hut Vape & Cigar, Best Buy (electronics), and quality cleaning services, allowing customers to combine errands with dining.