Brand Certified
McDonald's
3.7(1078 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
210 Kernstown Commons Boulevard, Winchester, VA
22602, United States
Certified by McDonald's • Mar 01, 2026
(540) 868-0126
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,078 reviews
5 stars
440
4 stars
246
3 stars
195
2 stars
63
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality; some customers received cold or improperly prepared items, while others praised the freshness.
Staff Friendliness
Several reviews highlighted friendly and accommodating staff, with specific mentions of individual employees providing excellent service.
Cleanliness
The cleanliness of the restaurant was noted as inconsistent, with some customers reporting clean facilities while others found them unsanitary.
Ordering Experience
Many customers expressed frustration with the kiosk ordering system and the lack of staff assistance at the counter.
- MMMikeFeb 13, 20264.0It's McDonald's they have decent deals with the McDonald's app. You can have lunch at a reasonable price. The employees here are good people.
- KPKirsten “Leo princess”Jan 27, 20262.0Always gets our order wrong
- MHMariah HenleyJan 18, 20265.0Best OJ I’ve ever had
- JDJT DEATHJan 17, 20261.0The service is very slow and no one haven't given any customer their drinks out first like they supposed. They spend more time talking than taken care of customers
- AFAndrew FaheyJan 2, 20263.0Sometimes there's no point to writing a review about a national fast-food restaurant, but here goes. McDonald's in general has moved to those awkward kiosks for ordering, so there are some locations where it is hard to find a live body at the counter. Remember the old counters? The ones that stretched the length of the dining room, had 10 registers and employees to match? This location has two and we were surprised that one of them was manned. After starting to order at the kiosk, and discovering that you couldn't even get chocolate milk as a kid meal option, we ordered directly at the counter. The employee was efficient, but seemed less than enthused about her work. She also delivered our food to us. It came as ordered. The food was hot and the burger was juicy. There are no longer self-serve drink fountains at this location. The interior is boring but efficient. It was the expected McD's meal. One major thing to think about for this location is the drive-thru. They just had to build this restaurant facing the highway. And they just had to use the kitchen configuration that puts the drive-thru on the right side, the same side for the entrance to the miniscule parking lot. So, you drive around the building once to order and pick up, then drive around it again to exit the lot. Someone needs a good paddling for this plan. And those looking to park simply circle around those in the drive-thru carousel. Spaces are limited and it got even worse because they took six of them for those seldom-used online pickup people. We saw no one use them during our stay. So, minus one star for the kiosk and McDonald's reducing their staff, and minus one star for the asinine drive-thru merry-go-round.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Winchester, VA?
McDonald's in Winchester is open daily from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the drive-through service available at McDonald's on Kernstown Commons Boulevard?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What delivery services does McDonald's in Winchester offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery.
How can I order McDonald's food online from this location?
You can order online via their delivery URL or through the McDonald's App available on the Apple App Store and Google Play.
What payment methods are accepted at the McDonald's on 210 Kernstown Commons Boulevard?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What services does this McDonald's provide besides dining in?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after enjoying a meal at McDonald's?
You might want to check out nearby restaurants like Subway for sandwiches, Carrabba's Italian Grill for Italian cuisine, Outback Steakhouse for steaks, or Curry Cuisine Authentic Indian Kitchen for pan-Asian food.
Are there any nearby entertainment options close to McDonald's on Kernstown Commons Boulevard?
Yes, the Alamo Drafthouse Cinema Winchester is nearby, offering dining and movie entertainment, perfect for a visit before or after your meal.
If I need a quick ice cream or frozen yogurt treat near McDonald's, where should I go?
Bruster's Real Ice Cream and Bruster's of Winchester are close by for ice cream, frozen yogurt, smoothies, and bakery treats.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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