McDonald's

3.5
1265 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1124 Berryville Ave, Winchester, VA
22601, United States

Hours

Reviews

3.5
1,265 reviews
5 stars
446
4 stars
259
3 stars
244
2 stars
94
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, particularly in the drive-thru.

Food Quality

There were numerous complaints about food being overcooked, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews highlighted dirty tables and restrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and long wait times.
  • DH
    Daniel Holloway
    1 day ago
    1.0
    My burger was raw, this is the third time I've gotten a red burger barley cooked.
  • CG
    CA GL
    2 days ago
    3.0
    + Employees were pleasant / + Service was decent (except for employee literally leaving register 7mins for change) / - Employee stared at coins (79¢), was unable to count change, asked me if it was exact change, then threw coins into drawer - 6 people outside main door, smoking & vaping (at least 2 were employees) - police arrested someone in parking lot of another business across driveway (possibly a local, it was all calm & polite, certainly not McD's fault but adds to an atmosphere) - Will find another McD's off 81 next time
  • EK
    Eman Kolkou
    Dec 26, 2025
    1.0
    the employee who is american and likes to disrespect customers, she called many customer who came inside stupid because they didn’t know beforehand that he card reader was broken when it never said anything about it. She then went to drive through and was yelling at everyone and being really disrespectful for no reason just because it was a morning rush? She has to be fired or it’ll bad as I overhear she want to throw coffee at a customer.
  • JW
    james withee
    Dec 16, 2025
    4.0
    Ordered in the drive thru, but didn't get a large fry. Had to go back for it.
  • WM
    Wilda Mullendore
    Dec 4, 2025
    3.0
    This place is hit and miss when ordering doesn't matter if you do mobile either it comes out wrong or comes out in mixed temps(warm sandwich cold fries).

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's?

The drive-thru opens at 5:00 AM and closes at 11:00 PM on weekdays and Sundays. On Fridays and Saturdays, it closes at midnight.