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Five Guys

4.5
(979 reviews)

Business Details

1365 Berryville Ave., Winchester, VA
22601, United States
(540) 542-0011
https://restaurants.fiveguys.com/1365-berryville-ave

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1365 Berryville Ave. in Winchester is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1365 Berryville Ave., Winchester, VA
22601, United States

Hours

Reviews

4.5
979 reviews
5 stars
641
4 stars
225
3 stars
66
2 stars
23
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, with specific mentions of employees like Omar and Ronald who provided excellent service.

Food Quality

While many reviews highlighted the delicious burgers and fries, there were complaints about soggy buns and inconsistent food quality.

Pricing Concerns

Numerous customers expressed that the prices are too high for the food offered, with some feeling that the value does not match the cost.

Cleanliness

The restaurant was often noted for its cleanliness, with several customers appreciating the well-maintained environment.
  • EL
    EMS LLC
    2 days ago
    5.0
    Great food and super nice and friendly people
  • HB
    Henry Buchholz
    Feb 8, 2026
    5.0
    Everytime I go i am greeted with a smile! Those behind the counter making food are clean, in uniform, and making delicious food. A wonderful place to sit and enjoy good food. They are also FAST I placed my order and was out the doors in minutes! 11/10 highly recommend
  • RC
    Rhiana Cuvas
    Jan 24, 2026
    5.0
    Huge shout-out to Omar! I recently had a bad service experience here, but Omar stepped up and made it right immediately. He was professional, kind, and clearly cares about the customers. Five stars for Omar—he’s a massive asset to this team! Huge disappointment for a rare treat – Soggy and inedible. We haven't had Five Guys in a long time and were really looking forward to it as a treat tonight. We picked up our order around 8:30 PM and live just down the street, but by the time we got home, the burgers were a total mess. The bread was so incredibly soggy that it completely fell apart and soaked through—we ended up having to just eat the meat because the buns were basically mush. It was a really gross experience for a burger that costs this much. It’s a shame because the milkshakes were awesome and the fries were great, but the main part of the meal was a fail. When you’re paying these prices, you expect a burger that holds together for a 5-minute drive. Hoping the team can look into their wrapping or prep process so this doesn't happen to anyone else. And again the Update: Huge shout-out to Omar! I recently had a bad service experience here, but Omar stepped up and made it right immediately. He was professional, kind, and clearly cares about the customers. Five stars for Omar—he’s a massive asset to this team!
  • AY
    Andy Young
    Jan 4, 2026
    5.0
    Great food awesome service and the staff were over generous
  • BB
    Bob H (BOBH)
    Dec 21, 2025
    3.0
    Stopped into five guys for a hot dog today. Hot dog was good. Quality beef hot dog . The hot dog was okay. The button bun and the condiments on it were ice cold and I had mushrooms and onions One thing I did notice is that the roll is done early. Are both hamburgers and hot dogs and sitting on the counter until the hot meat gets placed on them so they have no concept of delivering everything at the end to the hot. The french fries are very hot. The service was friendly but they need to do better to assemble everything together at once so everything is delivered together. Hot, hot, hot

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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