Brand Certified
Dunkin'
3.9(374 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1571 Martinsburg Pike, Winchester, VA
22603, United States
Certified by Dunkin' • Mar 01, 2026
(540) 431-5724
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Winchester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
374 reviews
5 stars
187
4 stars
81
3 stars
35
2 stars
20
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude staff and long wait times.
Product Consistency
There were numerous complaints about incorrect orders, burnt food, and poor quality of drinks, indicating a lack of consistency in product preparation.
Cleanliness
Many reviews praised the cleanliness of the establishment, highlighting well-maintained facilities and a clean environment.
Operational Issues
Frequent mentions of limited service options, such as drive-thru only and malfunctioning kiosks, led to frustration among customers.
Staffing Problems
Several reviews noted that the location is often short-staffed, impacting service speed and customer satisfaction.
- STSherly TaverasFeb 15, 20261.0We visited the drive-through on February 15th at approximately 11:00 AM and were told there would be a slight wait, which we completely understood. However, we ended up waiting over 22 minutes at the window, even though the store appeared fully staffed. When our coffees were finally brought out, they were already cold and there was no apology, update, or acknowledgment of the extended delay. Because of this, we were late to our plans. What was most disappointing was not just the wait itself, but the lack of communication and basic customer service courtesy. We understand busy periods happen, but a quick check-in, an apology, or remaking the drinks fresh would have made the situation much better. Instead, the interaction felt dismissive and unprofessional. We hope management reviews this experience and reinforces communication and service standards so future customers have a better experience.
- JZJordan ZlatkovNov 25, 20255.0I can tell there is a great bond between this crew. From Madilyn, Stacey, Katana, and Alexis, they are all incredibly welcoming. I often study here, and I’m never pressured to place an order. Not once have I had an issue with the quality of my coffee. They listen attentively and always have every donut available! This Dunkin’ Donuts handles heavy customer traffic better than any other location I’ve visited. Other staff members that come to mind are Brittan and Taylor. I admire everyone’s work ethic and their ability to consistently deliver positive customer interactions. The space is always clean, and they even check up on my personal life since I’ve become a regular. The training here seems strong as well, especially seeing Xavier’s growth. Lastly, Miss Terry always makes sure the store looks spotless. If you need a Dunkin’ fix and other locations are lacking, then go here!
- MLMichael LinsmayerSep 11, 20255.0Best Dunkin’ in Winchester always very fast service and great coffee. I can’t Believe they only have 3.9 stars
Frequently Asked Questions About Dunkin'
What are the regular opening hours of the Dunkin' in Winchester, VA?
Dunkin' Winchester is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' Winchester offer delivery and pickup services?
Yes, they offer both delivery and curbside pickup services, including drive-thru and mobile app ordering.
Where is Dunkin' Winchester located exactly?
It's located at 1571 Martinsburg Pike, inside the Exxon Gas Station, Frederick sublocality, in Winchester, VA 22603.
What type of meals are served at Dunkin' Winchester?
They serve breakfast, lunch, and brunch options all day.
What specialities does Dunkin' Winchester offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special menu items currently available at Dunkin' Winchester?
Yes, their holiday menu includes new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead for faster service at Dunkin' Winchester?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab-and-go experience.
What are some nearby places where I can combine my visit to Dunkin' in Winchester?
Nearby you can visit Handy Mart for convenience items and coffee, Denny's for a full breakfast or diner experience, and there's also Days Inn by Wyndham Winchester and Econo Lodge for accommodation options.
Is there a gas station near Dunkin' Winchester for refueling?
Yes, Dunkin' is located inside an Exxon Gas Station, and other nearby stations include Shell, Sunoco, and 7-Eleven for gas and convenience needs.
Are there other fast food or coffee competitors nearby Dunkin' Winchester?
Yes, nearby options include Taco Bell for fast Mexican food, Burger King for burgers, and another Dunkin' location as well as multiple convenience stores like Sheetz and Wawa where you'll find coffee and snacks.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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