Dunkin'

3.9
373 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winchester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1571 Martinsburg Pike, Winchester, VA
22603, United States

Hours

Reviews

3.9
373 reviews
5 stars
187
4 stars
81
3 stars
35
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report rude staff and incorrect orders.

Cleanliness

The establishment is generally noted for its cleanliness, with several customers highlighting well-maintained facilities.

Order Accuracy

There are frequent complaints about order accuracy, with many customers receiving incorrect items or poorly prepared food.

Kiosk Issues

Customers express frustration with the kiosk ordering system, citing difficulties and a lack of staff to assist with traditional orders.

Staffing Problems

Many reviews mention understaffing issues, leading to slow service and inconsistent availability of menu items.
  • JZ
    Jordan Zlatkov
    Nov 25, 2025
    5.0
    I can tell there is a great bond between this crew. From Madilyn, Stacey, Katana, and Alexis, they are all incredibly welcoming. I often study here, and I’m never pressured to place an order. Not once have I had an issue with the quality of my coffee. They listen attentively and always have every donut available! This Dunkin’ Donuts handles heavy customer traffic better than any other location I’ve visited. Other staff members that come to mind are Brittan and Taylor. I admire everyone’s work ethic and their ability to consistently deliver positive customer interactions. The space is always clean, and they even check up on my personal life since I’ve become a regular. The training here seems strong as well, especially seeing Xavier’s growth. Lastly, Miss Terry always makes sure the store looks spotless. If you need a Dunkin’ fix and other locations are lacking, then go here!
  • ML
    Michael Linsmayer
    Sep 11, 2025
    5.0
    Best Dunkin’ in Winchester always very fast service and great coffee. I can’t Believe they only have 3.9 stars
  • BB
    Bob H (BOBH)
    Aug 27, 2025
    2.0
    Service not good
  • CM
    Chris Michalrk
    Jul 29, 2025
    1.0
    No service inside. Must be drive-thru only. Wack
  • AA
    Airmansingh
    Jul 25, 2025
    3.0
    The location is right off the freeway. The staff is okay, and rushy. The coffee is mid. The food wasnt bad for a quick bite in the morning.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' in Winchester, VA?

Dunkin' Winchester is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' Winchester offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services, including drive-thru and mobile app ordering.