Dunkin'

4.1
253 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Winchester, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2605 Valley Ave, Winchester, VA
22601, United States

Hours

Reviews

4.1
253 reviews
5 stars
149
4 stars
44
3 stars
21
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often not ready on time.

Staff Attitude

Feedback on staff attitude was mixed; while some customers praised friendly service, others noted rudeness and a lack of attentiveness.

Order Accuracy

Many reviews mentioned issues with order accuracy, including missing items and incorrect drink preparations.

Product Quality

There were complaints about the quality of food and drinks, including stale donuts and poorly prepared items, alongside some positive mentions of good coffee.

Cleanliness

The cleanliness of the location received positive remarks, with some customers noting a clean store environment.
  • GS
    G Sami
    3 days ago
    1.0
    We used the drivethru at 2:05pm. The service was very slow and workers were rude - we only ordered a cappuccino, a latte, and one donut. They took 8 minutes just for these few items. The drinks were underfilled and they forgot the donut. We were in a rush - if we had known they would have taken this long, we wouldn't have gone to this location.
  • LA
    Lesa Agramonte
    4 days ago
    1.0
    They’re really slipping when you get a snack and bacon there’s hardly anything in the package and the bacon looks half raw. Everything‘s done very sloppy it used to not be this way.
  • EE
    Elmer
    Nov 15, 2025
    1.0
    This has got be the worst Dunkin Donuts 🍩 😩 ever.... 15 minute wait for a coffee?... insane
  • LD
    Lora West (Dimplez_47)
    Nov 14, 2025
    3.0
    I'm not sure if they are in need of more help but it's such a long wait in the drive thru. So many cars just drive away. The ladies in the morning during the week are amazing. They make my drink perfect every time.
  • FF
    Fe
    Oct 30, 2025
    1.0
    Love the products, staff was less than friendly and seemed uninterested in helping.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Winchester, VA?

Dunkin' in Winchester, VA is open daily from 5:00 AM to 11:00 PM.

What holiday drinks are currently available at Dunkin'?

Dunkin' is featuring the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher this holiday season.