Location.com logo
Brand Certified

Dairy Queen Grill & Chill

4.1
(774 reviews)

Business Details

2291 Valley Ave, Winchester, VA
22601-2755, United States
(540) 662-7607
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2291 Valley Ave, Winchester, VA
22601-2755, United States

Hours

Reviews

4.1
774 reviews
5 stars
391
4 stars
217
3 stars
87
2 stars
28
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the taste of specific items like burgers and blizzards.

Service Issues

Many reviews highlighted slow service, unprofessional behavior from staff, and mistakes with orders, leading to customer dissatisfaction.

Cleanliness

While some customers noted the restaurant was clean, others reported unpleasant odors and unclean conditions, particularly in the dining area.

Pricing Concerns

Several customers expressed that prices were too high for the portion sizes and quality of food received.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendly and helpful service, creating a positive experience.
  • DO
    Doug Omps
    Feb 1, 2026
    2.0
    Tried the Flamethrower burger meal. The sandwich was one of the top 3 worst fast food sandwiches I've ever had. It had lettuce, tomato, and a dollop of this mayo based orange sauce that had NO heat. The burger and no real flavor. I wouldn't normally set standards very high for fast food but it was $14.99 for the combo!! The only redeeming thing were the fries tasted great, but the regular order is about half the quantity of other fast food places.
  • SK
    Shaunie Kittinger
    Dec 27, 2025
    1.0
    Drive through is too small. My husband scrapped his rim trying to make the turn to the window in his car. Now we have that expense to fix.
  • TP
    Trista Powell
    Dec 13, 2025
    1.0
    Ive gotten maybe a total of 4 dairy queen ice cream cakes ever. My first time at this location is now my last, as I picked up a dairy queen blizzard cake for my son's birthday and upon pickup the person who decorated the cake left off all of the reeces pieces I paid for because I did a "design" (gray frosting). Upon eating the cake, we found random bits of onion inside the cake, not like a lot but like either they didnt change their gloves or accidentally had some type ot contact during making the cake like a unclean work station. We ended up throwing the rest of the cake out upon finding the onion bits as it was honestly really gross. We sent a complaint that was forwarded to the owner in the beginning of the week and never received any response. They do not care.
  • MC
    Maritza Colon
    Dec 4, 2025
    5.0
    Very clean and professional
  • DG
    Dalton Godfrey
    Oct 31, 2025
    1.0
    The drive through is so small and hard to turn in. I hit the curb trying to get to the window. $40 for a cheeseburger kids meal, a 4 piece chicken tender basket, and 2 ice creams is real ridiculous. In hindsight I should've said nevermind and went elsewhere. I had to pull around and wait for our food and ice cream. The chicken tenders were so small, the hand full of fries I received were really sad looking, and my root beer tasted horrible I couldn't drink it. I also had to pay separately for the gravy which I always assumed came with the chicken basket. My sons stomach was I so much pain after eating the food. After stopping at the store, it was a 45 minute ride home and he cried all the way home because his belly was upset. He ended up with diarrhea later. I won't be going revisiting this DQ.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 2291 Valley Ave, Winchester, VA 22601-2755, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: