Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
769 reviews
5 stars
389
4 stars
217
3 stars
87
2 stars
27
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported poor service and unprofessional behavior.
Food Quality
Food quality was inconsistent; some customers enjoyed their meals while others received cold or incorrect orders.
Pricing Concerns
Many customers felt that prices were too high for the portion sizes and quality of food received.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly with odors in the restaurant and unclean tables.
Drive-Thru Experience
The drive-thru was often criticized for being cramped and slow, leading to frustrating experiences for customers.
- DGDalton GodfreyOct 31, 20251.0The drive through is so small and hard to turn in. I hit the curb trying to get to the window. $40 for a cheeseburger kids meal, a 4 piece chicken tender basket, and 2 ice creams is real ridiculous. In hindsight I should've said nevermind and went elsewhere. I had to pull around and wait for our food and ice cream. The chicken tenders were so small, the hand full of fries I received were really sad looking, and my root beer tasted horrible I couldn't drink it. I also had to pay separately for the gravy which I always assumed came with the chicken basket. My sons stomach was I so much pain after eating the food. After stopping at the store, it was a 45 minute ride home and he cried all the way home because his belly was upset. He ended up with diarrhea later. I won't be going revisiting this DQ.
- GTGary TottenOct 2, 20251.0Went to dairy queen 10 01 25 got 2 blizzards was going to eat inside but the place smelled so bad we ate them in the car.I ask the person behind the counter why it smelled so bad they said it was the floor try bleach anything is better than the oder in there I feel sorry for the employees working there will be a long time before going back.
- JLJodi LafolletteAug 30, 20254.0Milk shake was to runny
- SSSurya SapkotaAug 28, 20254.0Typical gast food. A lot of selection for sweets.
- STSonya TooleAug 14, 20255.0Friendly & prompt service. My order was correct and absolutely delicious!
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 2291 Valley Ave, Winchester, VA 22601-2755, USA.
What are the regular operating hours at Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have special holiday hours?
Yes, for example, it is closed on 2025-11-27 and 2025-12-25, opens from 10:00 AM to 3:00 PM on 2025-12-24, and has adjusted hours on other holidays.
Does Dairy Queen Grill & Chill offer drive-thru and family-friendly services?
Yes, it offers a drive-thru, high chairs, outdoor seating, is wheelchair accessible, has restrooms, and is family-friendly and good for kids.
Can I order food online or get mobile deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app to access exclusive mobile deals and rewards.
What are some nearby places I can visit before or after visiting Dairy Queen Grill & Chill?
Nearby places include Blue Plate Books (bookstore and restaurant), Jill's Barber Shop, and Papa Johns Pizza, which offer a variety of services and dining options.
Are there insurance agencies close to Dairy Queen Grill & Chill for convenient errands?
Yes, Valley Insurance Center and Jay Slonaker - State Farm Insurance Agent are nearby and can be visited when you are in the area.
What nearby places provide health or addiction treatment services near Dairy Queen Grill & Chill?
Virginia Recovery and VAMED Health Group offer abuse, addiction treatment, and counseling services nearby, useful if you seek support in the area.
Does Dairy Queen Grill & Chill have social media or a web presence where I can find updates?
Yes, you can follow their Facebook page at https://www.facebook.com/dairyqueen/ or visit their website at https://www.dairyqueen.com/ for updates and information.