Business Details
About
Mexican Restaurant
Chipotle North Winchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
139 reviews
5 stars
49
4 stars
11
3 stars
9
2 stars
12
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Food Quality
Customers frequently reported issues with food quality, including food poisoning, stale ingredients, and small portion sizes.
Service Issues
Many reviews mentioned slow service, understaffing, and unprofessional behavior from some employees, particularly management.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency in performance.
Management Concerns
Several reviews pointed to a lack of effective management, with complaints about staff training, organization, and responsiveness to customer needs.
- FBFtb b1xz3rs2 days ago1.0Burnt chicken consistently
- EGelly goodwinNov 2, 20251.0If I could give this place a negative ZERO I would. Everyone is very unprofessional here especially the manager named Jasmain, she’s to busy making TikTok’s instead of actually doing her job. And there’s some guy named Joel who’s very rude to everyone and wants to act like he owns the place. He looks like he belongs at dollar tree…. Maybe a better fit for him. This place is also constantly dirty and giving people food poisoning, I would highly recommend staying away from this EXACT location.
- YYYayaOct 25, 20251.0let me start off by saying i saw the 2.8 star overall review and i went anyway while passing through on my way home. biggest mistake of my life. the service was good the food TASTED okay...but wow. what a reckoning i would be in for. I GOT FOOD POISONING FROM THE CHICKEN SO BADLY. VOMITED THREE TIMES ON THE SIDE OF THE HIGHWAY. not to mention the bathroom breaks. i love chipotle but i don't think i can ever eat their chicken again. my whole family got barbacoa and they were fine but i made the foolish decision of trusting a miserable vape addicted buffoon to properly cook chicken.
- CCCourtneyOct 6, 20255.0We happened to be driving through the area and decided to stop for lunch. My son and I both got bowls and they were delicious and the bowls were packed full. I was a little hesitant due to so many negative reviews but glad we stopped.
- CAChristopher AdamsOct 5, 20251.0My in-laws took my young daughter here for a birthday dinner and I cannot believe what I’m hearing about the experience. First and foremost there was nowhere to sit inside…not because of business volume, but because all of the tables were dirty…besides 1…but that table was occupied by the friend of an employee who came in and decided to an sit on top of the table after having a personal conversation with the employee. Not an expert…but pretty sure that isn’t sanitary. The trash cans were also overflowing and the area where the drinks are located was absolutely filthy. To top things off, the fajita veggies were empty, and the guacamole was turning brown. This isn’t too far from par for the course when I visit in terms of cleanliness. If I were in a position of management or ownership I’d be thoroughly embarrassed because it does not appear standards are of very much importance at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill North Winchester serve?
Chipotle North Winchester is a fast-casual restaurant offering Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill North Winchester located?
It is located at 120 Merchant St, Frederick, Winchester, VA 22603, United States.
What are the opening hours for Chipotle North Winchester?
Chipotle North Winchester is open daily from 10:45 AM to 10:00 PM.
Does Chipotle North Winchester offer online ordering?
Yes, customers can order online via the Chipotle app or their website for convenient pickup.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that adhere to humane and sustainable practices without artificial colors, flavors, or preservatives.
Can I earn rewards at Chipotle North Winchester?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What Mexican restaurants are nearby Chipotle North Winchester?
Nearby Mexican restaurants include Moe's Southwest Grill and another Chipotle Mexican Grill location, providing more dining options in the area.
What healthcare facilities are close to Chipotle North Winchester?
Valley Health Family Medicine Ste, Valley Health Winchester Family Practice, and Valley Health Urgent Care at Rutherford Crossing are nearby healthcare options convenient for customers visiting Chipotle.
Are there other dining options near Chipotle North Winchester besides Mexican cuisine?
Yes, nearby options include Red Robin Gourmet Burgers, Guan's Garden Chinese restaurant, Tropical Smoothie Cafe, Subway, McDonald's, Chick-fil-A, and Texas Roadhouse.
What is the best way to contact Chipotle North Winchester for inquiries?
You can reach Chipotle North Winchester by phone at +1 540-546-1005 or email at VA.4823.North@chipotle.com.