Chipotle Mexican Grill

3.5
1347 reviews
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Business Details

2012 S Pleasant Valley Rd, Winchester, VA
22601, United States
(540) 667-9534
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Winchester is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2012 S Pleasant Valley Rd, Winchester, VA
22601, United States

Hours

Reviews

3.5
1,347 reviews
5 stars
532
4 stars
284
3 stars
148
2 stars
99
1 star
284

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of undercooked rice, overly salty dishes, and low protein portions.

Service Issues

Customers frequently experience poor service, including incorrect orders, distracted staff, and long wait times.

Cleanliness

The restaurant is often reported as dirty, with unclean tables and food preparation areas.

Pricing Concerns

Many customers feel that prices are too high for the portion sizes and quality of food received.

Positive Experiences

Some customers have had positive experiences with friendly staff and enjoyable meals, indicating potential for improvement.
  • JV
    Jillian Vansice
    Nov 13, 2025
    1.0
    Absolutely blows my mind when you order online my bowl is half empty. Even when I opt in for extra rice AND pay for extra meat. It’s incredibly frustrating. Chiplote is one of guilty pleasures, but with the terrible customer service I receive each time… it’s time to breakup.
  • MN
    Mohamed Nafai
    Nov 10, 2025
    5.0
    We had fun with our soccer team
  • JB
    J B
    Nov 3, 2025
    5.0
    This time the food was fresh and the service was excellent, compared with months ago the service wasn't good
  • CF
    Charles Folger
    Oct 21, 2025
    5.0
    This is my favorite place in all the entire world to eat at. I like beans. I like guacamole. I like the prices. Chipotle everywhere I go are good. I will eat at Chipotle any chance I am out and I can convince the people I'm with to eat there.
  • CH
    Candice Hebron
    Oct 21, 2025
    1.0
    I've never been to a Chipotle where couldn't get cheese and sour cream on the side and had to pay extra for it. I already paid extra for a tortilla and hard shell tacos. Staff going back and forth with me. I wasted my money sadly.
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Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Winchester?

Chipotle Mexican Grill is located at 2012 S Pleasant Valley Rd, Winchester City, Winchester, VA 22601, in Apple Blossom Corners.

What are the opening hours of Chipotle Mexican Grill in Winchester?

Chipotle in Winchester is open daily from 10:45 AM to 11:00 PM.