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Arby's

3.9
(497 reviews)
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Business Details

331 Hope Dr, Winchester, VA
22601, United States
(540) 662-6500
http://www.arbys.com/locations/us/va/winchester/331-hope-dr/store-7578
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
331 Hope Dr, Winchester, VA
22601, United States

Hours

Reviews

3.9
497 reviews
5 stars
217
4 stars
139
3 stars
71
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the taste of various menu items, including the Ruben sandwich and chicken gordon blue, but some reported issues with food temperature and preparation.

Customer Service

Many reviews highlighted the friendliness and professionalism of the staff, though some noted inconsistencies in service quality and speed.

Cleanliness

The restaurant was often described as clean, but there were complaints about unsanitary conditions in some areas, such as the bathrooms and dining space.

Wait Times

Several customers expressed frustration with slow service and long wait times, particularly in the drive-thru.
  • JC
    Jack Campbell
    2 days ago
    4.0
    Floor was sticky.
  • LG
    Lorena guidry
    Feb 9, 2026
    5.0
    Ruben sandwich is as tasty as the ones you pay 3 times the amount for.
  • LO
    Lisa Orndorff
    Jan 28, 2026
    5.0
    Luch order was nice and hot and tasty!
  • KM
    karen malcolm
    Dec 3, 2025
    2.0
    Burger was raw in middle.
  • LS
    Lauren Sheker
    Nov 3, 2025
    5.0
    The gentleman who works the drive thru at night has the best customer service skills !
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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