Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,335 reviews
5 stars
595
4 stars
339
3 stars
202
2 stars
69
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and delicious items, while others reported cold, old, or incorrect orders.
Service Speed
Service speed is generally praised, with many noting quick order fulfillment, though some experienced long waits and order mix-ups.
Staff Attitude
Staff friendliness varies; some customers reported excellent service, while others encountered rude or indifferent employees.
Cleanliness
The restaurant is often described as clean, but some reviews mention unsanitary conditions and maintenance issues.
Order Accuracy
Order accuracy is inconsistent, with several customers reporting missing items or incorrect orders.
- JMJugg's MXNov 2, 20251.0Drive thru almost took 2 hours
- ACArthur ColeOct 23, 20254.0Nice place. Food ok.
- CMConnie MaffeiOct 14, 20253.0Food is bad and they can't get orders right and ppl that work there don't care about us customers.but they should understand us buyers pay for them to have a check.
- HMHarper MOct 9, 20255.0Place was super clean! Staff was friendly and breakfast chicken biscuit was delish!! Great experience!!
- THTiffany HintonOct 5, 20251.0I ordered a baconator combo and got a cheeseburger combo. WHAT?? $13 cheese burger WoW
Frequently Asked Questions About Wendy's
Is Busch Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Williamsburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Williamsburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 220-3114.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Busch Wendy’s serve breakfast?
Yes, this Wendy’s location in Williamsburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-through service at Wendy's on Pocahontas Trail?
The drive-through at Wendy's is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's serves breakfast, lunch, and dinner at this location.
Can I order Wendy's food online or through an app?
Yes, you can order via the Wendy's app or online at order.wendys.com for pickup, delivery, or drive-thru.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call Wendy's at (757) 220-3114, visit the Contact page at wendys.com, or use the Customer Satisfaction Survey online.
Where is Wendy's located and what is their attire policy?
Wendy's is located at 1907 Pocahontas Trail, Williamsburg, VA 23185. The attire is casual.
Are there other fast food options near Wendy's at Pocahontas Trail?
Yes, nearby fast food options include KFC, Taco Bell, McDonald's, Pizza Hut, and Subway, all within the local area.
What nearby places can I visit after dining at Wendy's?
You might want to visit landmarks and services nearby such as The Arbors at Williamsburg apartments, Williamsburg Drug Co. pharmacy, or enjoy a coffee at Starbucks.
How can nearby transit or conveniences help me when visiting Wendy's?
Nearby places like Shell gas station and Bank of America ATM provide convenience for fueling and banking needs when visiting Wendy's.
Does Wendy's provide nutritional and allergen information on their menu?
Yes, nutrition and allergen info is available on Wendy's website, mobile app, and in the restaurant upon request.