Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,214 reviews
5 stars
618
4 stars
327
3 stars
141
2 stars
57
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are friendly and attentive, while others are reported as rude or inattentive.
Order Accuracy
Frequent issues with incorrect orders, missing items, and food quality; some customers report consistent accuracy at specific locations.
Food Quality
Food quality varies; some customers praise the freshness and taste, while others report stale or poorly prepared items.
Cleanliness
Dining areas are generally clean, but some reports mention unsanitary conditions in bathrooms and dining areas.
Speed of Service
Service speed is inconsistent; some customers experience quick service, while others report long wait times and slow order fulfillment.
- CBC. B.Nov 17, 20254.0G reat service
- HDHope Duck-DuckNov 10, 20253.0Every item came out of the warmer or the microwave and it was indicated by the stale French toast, the cold potato wedges and the hard tasteless rubbery chicken biscuits. I didn't know that you just stopped trying because the breakfast hour was wrapping up.
- RSRobert SmithNov 1, 20255.0Ordered breakfast on mobile app, order wasvready in mobile area, approximately 20 minutes from time of order.
- DSDavid W West SrOct 15, 20252.01st I do like Wendy's food, but the push to make customers use a touch screen sucks and my wife and I went to Chic Fila. The screen sato use use it while the counter person was on break. There was also another senior couple there as well. Neither of us wanted to use the touch screen to order. There was other employee walking back and forth who knew two sets of customers ready to order. After several minutes of being ignored the first couple left. When I made a comment to where the employee could hear that I was upset. He finally asked if he could help me. I said no i am just waiting for my wife to come out of the bathroom so we could leave as well. I know that there is a push to MAKE customers use the self order screen, but THAT is not customer service. What ever happened to "hello, how can I help you today". If the employee had just said "I will help you in just a minute", instead of ignoring us two couples. Customer service is everything.
- RHRyan HartmanSep 15, 20255.0My favorite place to eat fast food. The food is amazing, the staff was great all the times I went. I never had a problem with my order and funny story I actually got mistaken as someone who worked there. All in all Wendy's is my favorite place to eat as far as fast food
Frequently Asked Questions About Wendy's
Is 4824 Monticello Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Williamsburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Williamsburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 229-1850.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4824 Monticello Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Williamsburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 4824 Monticello Ave?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Williamsburg, VA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available at this Wendy's?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via app for this Wendy's?
Yes, you can place orders through the Wendy's mobile app or at order.wendys.com for this location.
How can I contact the Wendy's at 4824 Monticello Ave?
You can reach this Wendy's directly by calling (757) 229-1850 or contact customer care via live chat on their website or at 888-624-8140.
Are there any notable nearby places of interest near Wendy's on Monticello Ave?
Nearby places include Mattress Firm for furniture shopping, Marvelous Nails and Hair Cuttery for beauty services, and Tropical Smoothie Cafe for a healthy smoothie option.
How can nearby gas stations assist customers visiting Wendy's on Monticello Ave?
Customers can refuel their vehicles at nearby Mobil and Exxon & Mobil Stations conveniently located near Wendy's, making it easy to grab food and fuel in one trip.
What nearby places could customers explore before or after dining at Wendy's?
Customers can visit local spots such as Oceans & Ale seafood restaurant or shop at Banner’s Hallmark Shop for gifts and cards near Wendy's.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant. You can view details for each item including updates as you customize your order.