Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported problems with service, including slow response times, incorrect orders, and rude staff.
Food Quality
Mixed reviews on food quality; while some praised the freshness and taste, others complained about stale items and incorrect orders.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and restrooms.
Positive Experiences
Several reviews highlighted positive experiences with friendly staff and quick service at certain locations.
SS
Smitten
Jan 5, 2026
1.0
Food was freezing cold and they forgot sauce and half of the order
DM
Devin McNeill
Dec 24, 2025
1.0
I recently went by this Wendy’s and they said they were closed already they still had the lights on around the building, online and Wendy’s nationally doesn’t close until 8 PM today so I think they closed early To be out of the door by 8
SH
Stacey Hill-McCallister
Dec 24, 2025
3.0
We try to get in side the Wendy's at 9:15pm and people were in there but doors were locked. We had to use the drive thu.
CM
Carlos Martinez
Dec 21, 2025
2.0
Their app hours and store hours don't coincide.
CB
Chris Brabandt
Dec 12, 2025
5.0
This Wendy's has been pretty good every time we come by to grab food. Orders are are usually on point, but just check your bags for sauces, that'd be my only complaint.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 4824 Monticello Ave?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Williamsburg, VA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is delivery available at this Wendy's?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options does Wendy's accept at this location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via app for this Wendy's?
Yes, you can place orders through the Wendy's mobile app or at order.wendys.com for this location.
How can I contact the Wendy's at 4824 Monticello Ave?
You can reach this Wendy's directly by calling (757) 229-1850 or contact customer care via live chat on their website or at 888-624-8140.
Are there any notable nearby places of interest near Wendy's on Monticello Ave?
Nearby places include Mattress Firm for furniture shopping, Marvelous Nails and Hair Cuttery for beauty services, and Tropical Smoothie Cafe for a healthy smoothie option.
How can nearby gas stations assist customers visiting Wendy's on Monticello Ave?
Customers can refuel their vehicles at nearby Mobil and Exxon & Mobil Stations conveniently located near Wendy's, making it easy to grab food and fuel in one trip.
What nearby places could customers explore before or after dining at Wendy's?
Customers can visit local spots such as Oceans & Ale seafood restaurant or shop at Banner’s Hallmark Shop for gifts and cards near Wendy's.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant. You can view details for each item including updates as you customize your order.