Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,045 reviews
5 stars
400
4 stars
224
3 stars
163
2 stars
82
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.
Order Accuracy
Many customers expressed frustration with incorrect orders, indicating a consistent issue with order fulfillment.
Food Quality
Feedback on food quality was mixed, with some enjoying hot and fresh meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Kiosk Experience
Customers were divided on the kiosk ordering system, with some finding it efficient while others preferred traditional ordering methods.
- CPChris PridgenJan 4, 20261.0Went through drive through and I ordered a baconator large combo, a small chili, and a bacon and cheese potato. I got a baconator that wasn't fully cooked, a potato that was too hard, half a small cup of chili, 2 hand fulls if crackers, and the tea tastes like dish soap. I will be calling corporate and letting them know a secret shopper was in and the store failed.
- GHGerry HaskiellNov 20, 20253.0This store used to be one star, but there are different employees there now that make it a way better experience when visiting.
- MMMrMakeTheMusicNov 18, 20255.0Food great and service well above and beyound
- ACAbigail CoakleyNov 9, 20253.0there's a kiosk in the front of the store, I was using to place my partner and I's order. We were approached by a female and she had asked if we would rather take our order at the register. My girlfriend and I were still trying to figure out what we wanted, as to why we were using the kiosk she was SUPER polite about it, she seemed to understand that.. we were then approached by a guy after she had walked away 2-3 mins INSISTING we order at the register.. but there's a kiosk option for a reason. So we continued to use the kiosk, he had a bad attitude and no customer service skills at all WHATSOEVER! after we paid he looked at us and was like how many cups do you need, as if our order doesn't get sent to a screen. I've worked in fast food out through my high school years and HAVE never asked someone how many cups do they need with an attitude like we were being a bother!
- FFFRANCK FLONov 5, 20255.0Buen lugar
Frequently Asked Questions About Wendy's
Is Lightfoot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 6666 Richmond Road, Williamsburg, VA?
The drive-through at this Wendy's is open from 6:30 AM to 10:00 PM on Monday, 6:30 AM to midnight Tuesday through Thursday, and 6:30 AM to 1:00 AM from Friday to Sunday.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery where available and takeout services, accessible via their mobile app or website.
Is breakfast served at this Wendy's in Williamsburg, VA?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing details can be found on Wendy's official menu website or mobile app after selecting this location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (757) 565-1373 or provide feedback through Wendy's Customer Care via live chat or phone at 888-624-8140.
Are there any nearby restaurants to this Wendy's where I could try other cuisines?
Nearby you can find New York Deli & Pizza Restaurant for pizza and deli options, and Poke Sushi Bowl for Japanese and sushi cuisine, offering variety after your Wendy's visit.
What nearby services are available around Wendy's if I need banking or shipping assistance?
Close to Wendy's, you'll find Chesapeake Bank for banking needs and Williamsburg Pak and Ship for shipping and delivery services.
Are there nearby recreational or fitness centers close to Wendy's for post-meal activities?
Yes, you can visit Colonial Baseball Instruction or Fitt-In Training, both nearby gyms and sports facilities, to stay active after your meal at Wendy's.
How can I use nearby transit or service points to easily find or access Wendy's?
While specific transit stations are not listed, nearby services like the Amazon Locker - Aily courier point can help with convenient package pickup while visiting Wendy's at 6666 Richmond Road.