Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,037 reviews
5 stars
397
4 stars
222
3 stars
161
2 stars
82
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Numerous reviews indicated that orders were often incorrect, with customers expressing frustration over missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, many complained about cold or stale food, and some reported unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with issues such as unclean tables and bathrooms.
Kiosk Ordering
Many patrons expressed dissatisfaction with the mandatory kiosk ordering system, feeling it detracted from personal service.
- ACAbigail CoakleyNov 9, 20253.0there's a kiosk in the front of the store, I was using to place my partner and I's order. We were approached by a female and she had asked if we would rather take our order at the register. My girlfriend and I were still trying to figure out what we wanted, as to why we were using the kiosk she was SUPER polite about it, she seemed to understand that.. we were then approached by a guy after she had walked away 2-3 mins INSISTING we order at the register.. but there's a kiosk option for a reason. So we continued to use the kiosk, he had a bad attitude and no customer service skills at all WHATSOEVER! after we paid he looked at us and was like how many cups do you need, as if our order doesn't get sent to a screen. I've worked in fast food out through my high school years and HAVE never asked someone how many cups do they need with an attitude like we were being a bother!
- FFFRANCK FLONov 5, 20255.0Buen lugar
- APAurelia PalmerOct 25, 20255.0Love the service
- RWRichard WoodOct 6, 20255.0Really good and service was #1.
- SSS SalemSep 7, 20251.0service is awful rude staff bathrooms were disgusting
Frequently Asked Questions About Wendy's
Is Lightfoot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Williamsburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Williamsburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 565-1373.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lightfoot Wendy’s serve breakfast?
Yes, this Wendy’s location in Williamsburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 6666 Richmond Road, Williamsburg, VA?
The drive-through at this Wendy's is open from 6:30 AM to 10:00 PM on Monday, 6:30 AM to midnight Tuesday through Thursday, and 6:30 AM to 1:00 AM from Friday to Sunday.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's offers delivery where available and takeout services, accessible via their mobile app or website.
Is breakfast served at this Wendy's in Williamsburg, VA?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing details can be found on Wendy's official menu website or mobile app after selecting this location.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (757) 565-1373 or provide feedback through Wendy's Customer Care via live chat or phone at 888-624-8140.
Are there any nearby restaurants to this Wendy's where I could try other cuisines?
Nearby you can find New York Deli & Pizza Restaurant for pizza and deli options, and Poke Sushi Bowl for Japanese and sushi cuisine, offering variety after your Wendy's visit.
What nearby services are available around Wendy's if I need banking or shipping assistance?
Close to Wendy's, you'll find Chesapeake Bank for banking needs and Williamsburg Pak and Ship for shipping and delivery services.
Are there nearby recreational or fitness centers close to Wendy's for post-meal activities?
Yes, you can visit Colonial Baseball Instruction or Fitt-In Training, both nearby gyms and sports facilities, to stay active after your meal at Wendy's.
How can I use nearby transit or service points to easily find or access Wendy's?
While specific transit stations are not listed, nearby services like the Amazon Locker - Aily courier point can help with convenient package pickup while visiting Wendy's at 6666 Richmond Road.