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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Multiple customers reported rude staff and poor customer service experiences, including long wait times and incorrect orders.
Smoothie Quality
Customers expressed dissatisfaction with the quality of smoothies, noting issues like tastelessness, excessive ice, and incorrect preparation.
Food Quality
Several reviews highlighted concerns about food quality, including unsanitary conditions and incorrect orders, with some customers finding hair in their meals.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.
Cleanliness Concerns
There were reports of unclean conditions, including bathrooms being out of order and staff hygiene issues.
MJ
M Jensen
Nov 16, 2025
1.0
Great spot. Staff too busy complaining about making the smoothies they forgot the little kale salad I ordered for a side. Money is tight so when you don’t give people what they paid for they stop going to that store and find other locations with better service. If i could retract the tip from when i paid it certainly wasn’t earned.
JW
Jessie Workinger
Sep 20, 2025
2.0
Very disappointed in my smoothies. For an almost $10 smoothie, I expect it to be flavorful. This is the third time in the last few months that I have gone to this location and my smoothie has been almost tasteless and had a lot of ice chunks. I’m not sure if the recipes have changed or what but I’m going to try a different location and hope to have a different experience.
LT
Leaundria Terry
Aug 25, 2025
1.0
Typically i love going to this establishment but the last two visits have been horrible. Between the lack of respect and accountability from the employees to then blaming the day to day poor practices on their general manager Kaavya who just happens not to be on site is a bit ridiculous. Kaavya i hope your employees are misinformed or misunderstood because this is just unprofessional at this point. If you can avoid this particular location i would.
KC
Katherine Cooksey
Aug 3, 2025
1.0
Both bathrooms out of order
MB
Martha Bennett
Jul 24, 2025
5.0
The workers, Matt and Lena, were awesome! Matt was able to guide me in the right direction for a wonderful smoothie flavor. Lena was kind, courteous and a wonderful listener.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the main dining hours for Tropical Smoothie Cafe?
The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday through Friday from 7:00 AM to 8:45 PM, Saturday from 9:00 AM to 8:45 PM, and Sunday from 10:00 AM to 7:45 PM.
What types of pickup services does Tropical Smoothie Cafe offer?
The cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is there a menu available to view online or through an app?
Yes, you can view the menu online at http://www.tropicalsmoothiecafe.com/menu/ or download the Tropical Smoothie app for easy access.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer a children's menu?
Yes, the cafe has a children's menu available.
What are some nearby dining options around Tropical Smoothie Cafe?
Nearby restaurants include Quiznos for sandwiches, Taqueria Maria Bonita for Mexican cuisine, Bellisimo Pizza Cafe for Italian dishes, and Panda Express for fast food.
How can nearby places like Williamsburg Dojo or En Pointe Dance Academy benefit customers visiting Tropical Smoothie Cafe?
Customers visiting Tropical Smoothie Cafe can conveniently grab a fresh smoothie or meal before or after attending classes at nearby places like Williamsburg Dojo for martial arts or En Pointe Dance Academy for dance lessons.
Are there shopping options near Tropical Smoothie Cafe for a complete outing experience?
Yes, nearby shopping destinations include Ross Dress for Less for clothing, Big Lots for discounts, and Amish Custom Furniture for unique furniture pieces, making it easy to combine shopping and dining in one trip.