Tropical Smoothie Cafe

4.3
227 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6618 Mooretown Road, Williamsburg, VA
23188, United States

Hours

Reviews

4.3
227 reviews
5 stars
151
4 stars
39
3 stars
8
2 stars
14
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff and poor customer service experiences, including long wait times and incorrect orders.

Smoothie Quality

Customers expressed dissatisfaction with the quality of smoothies, noting issues like tastelessness, excessive ice, and incorrect preparation.

Food Quality

Several reviews highlighted concerns about food quality, including unsanitary conditions and incorrect orders, with some customers finding hair in their meals.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.

Cleanliness Concerns

There were reports of unclean conditions, including bathrooms being out of order and staff hygiene issues.
  • MJ
    M Jensen
    Nov 16, 2025
    1.0
    Great spot. Staff too busy complaining about making the smoothies they forgot the little kale salad I ordered for a side. Money is tight so when you don’t give people what they paid for they stop going to that store and find other locations with better service. If i could retract the tip from when i paid it certainly wasn’t earned.
  • JW
    Jessie Workinger
    Sep 20, 2025
    2.0
    Very disappointed in my smoothies. For an almost $10 smoothie, I expect it to be flavorful. This is the third time in the last few months that I have gone to this location and my smoothie has been almost tasteless and had a lot of ice chunks. I’m not sure if the recipes have changed or what but I’m going to try a different location and hope to have a different experience.
  • LT
    Leaundria Terry
    Aug 25, 2025
    1.0
    Typically i love going to this establishment but the last two visits have been horrible. Between the lack of respect and accountability from the employees to then blaming the day to day poor practices on their general manager Kaavya who just happens not to be on site is a bit ridiculous. Kaavya i hope your employees are misinformed or misunderstood because this is just unprofessional at this point. If you can avoid this particular location i would.
  • KC
    Katherine Cooksey
    Aug 3, 2025
    1.0
    Both bathrooms out of order
  • MB
    Martha Bennett
    Jul 24, 2025
    5.0
    The workers, Matt and Lena, were awesome! Matt was able to guide me in the right direction for a wonderful smoothie flavor. Lena was kind, courteous and a wonderful listener.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the main dining hours for Tropical Smoothie Cafe?

The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.