Tropical Smoothie Cafe

4.3
228 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
6618 Mooretown Road, Williamsburg, VA
23188, United States

Hours

Reviews

4.3
228 reviews
5 stars
152
4 stars
39
3 stars
8
2 stars
14
1 star
15

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers reported inconsistent smoothie quality, with some experiencing tasteless or poorly blended drinks.

Customer Service

There are mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Hygiene Concerns

Several reviews highlighted hygiene issues, including unsanitary conditions and hair found in food.

Order Accuracy

Multiple customers experienced issues with incorrect orders and long wait times, leading to frustration.

Staff Conditions

Customers expressed concern for staff working conditions, particularly regarding temperature and workload.
  • BC
    Bradley Carr
    Nov 30, 2025
    5.0
    Always the best smooties
  • JJ
    Jensen Jensen
    Nov 16, 2025
    1.0
    Great spot. Staff too busy complaining about making the smoothies they forgot the little kale salad I ordered for a side. Money is tight so when you don’t give people what they paid for they stop going to that store and find other locations with better service. If i could retract the tip from when i paid it certainly wasn’t earned. I appreciate the owner response. I wish the link they gave actually worked. Most of the 1 star reviews are in the last 6 months. I too loved the previous manager. Consider bringing her back. If not, it’s time to clean house on staff. New manager and team who run a tight ship. If not the 1 star reviews will grow and formerly faithful customers like me will drive extra to not go to this store. Doing it right matters.
  • JW
    Jessie Workinger
    Sep 20, 2025
    2.0
    Very disappointed in my smoothies. For an almost $10 smoothie, I expect it to be flavorful. This is the third time in the last few months that I have gone to this location and my smoothie has been almost tasteless and had a lot of ice chunks. I’m not sure if the recipes have changed or what but I’m going to try a different location and hope to have a different experience.
  • LT
    Leaundria Terry
    Aug 25, 2025
    1.0
    Typically i love going to this establishment but the last two visits have been horrible. Between the lack of respect and accountability from the employees to then blaming the day to day poor practices on their general manager Kaavya who just happens not to be on site is a bit ridiculous. Kaavya i hope your employees are misinformed or misunderstood because this is just unprofessional at this point. If you can avoid this particular location i would.
  • KC
    Katherine Cooksey
    Aug 3, 2025
    1.0
    Both bathrooms out of order

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the main dining hours for Tropical Smoothie Cafe?

The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.