Taco Bell

3.4
633 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5239 John Tyler Hwy in Williamsburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5239 John Tyler Hwy, Williamsburg, VA
23185, United States

Hours

Reviews

3.4
633 reviews
5 stars
236
4 stars
120
3 stars
94
2 stars
48
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others raised concerns about hygiene, particularly in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared food.

Long Wait Times

Several reviews mentioned excessively long wait times in both the drive-thru and inside the restaurant, leading to frustration among customers.
  • CS
    Courtney S
    2 days ago
    5.0
    Always friendly and the food is made very well.
  • ES
    eva sanderson
    Nov 10, 2025
    5.0
    The staff was very friendly.
  • UB
    utsav brahmbhatt
    Nov 4, 2025
    1.0
    This is the worst tacobell place ever. As this is the closest place to my home I have no other option when I crave tacobell but this location have Irresponsible and unapologetic staff that has so far messedup every order. Never got a single packet of sauce. Tacos missing main ingridients and I not even counting extras that I paid for.
  • MU
    Mohammed Uddin
    Nov 4, 2025
    1.0
    Went for the first was missing my crunch wrap supreme, went a second time got it came home and it had beef in it when there was supposed to be beans. These workers are very incompetent at what they do no matter how simple it may be. They need to hire some workers who can do a simple job while being subjective to their job.
  • PM
    Paige Mathers
    Oct 16, 2025
    1.0
    Terrible service, rude employees who just stand around and talk, they dont like taking customers orders and make them use the kiosk to order. Rude to people who do order with them because tbey have to talk to them and just very all around disrespectful. 0 stars definitely any other Tacobell is better

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 5239 John Tyler Hwy, Williamsburg?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 2:00 AM Thursday through Saturday.

Where is Taco Bell located in Williamsburg, VA?

Taco Bell is located at 5239 John Tyler Hwy, Williamsburg, VA 23185, US.