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Taco Bell

3.4
(634 reviews)
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Business Details

5239 John Tyler Hwy, Williamsburg, VA
23185, United States
(757) 220-8624
https://locations.tacobell.com/va/williamsburg/5239-john-tyler-hwy.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5239 John Tyler Hwy in Williamsburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5239 John Tyler Hwy, Williamsburg, VA
23185, United States

Hours

Reviews

3.4
634 reviews
5 stars
235
4 stars
120
3 stars
96
2 stars
48
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Several reviews mentioned food quality concerns, including stale items, cold food, and instances of food poisoning.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and poor service, with some customers feeling trapped in line.
  • CC
    Chris Casheros
    Jan 21, 2026
    3.0
    It's taco bell.....
  • CS
    Courtney S
    Jan 9, 2026
    5.0
    Always friendly and the food is made very well.
  • ES
    eva sanderson
    Nov 10, 2025
    5.0
    The staff was very friendly.
  • UB
    utsav brahmbhatt
    Nov 4, 2025
    1.0
    This is the worst tacobell place ever. As this is the closest place to my home I have no other option when I crave tacobell but this location have Irresponsible and unapologetic staff that has so far messedup every order. Never got a single packet of sauce. Tacos missing main ingridients and I not even counting extras that I paid for.
  • MU
    Mohammed Uddin
    Nov 4, 2025
    1.0
    Went for the first was missing my crunch wrap supreme, went a second time got it came home and it had beef in it when there was supposed to be beans. These workers are very incompetent at what they do no matter how simple it may be. They need to hire some workers who can do a simple job while being subjective to their job.
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