Subway

3.8
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Williamsburg Subway® Restaurant at 1430 Richmond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1430 Richmond Rd, Williamsburg, VA
23185, United States

Hours

Reviews

3.8
199 reviews
5 stars
102
4 stars
34
3 stars
22
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was clean, but others reported unsanitary conditions, including dirty tables and bathrooms.

Customer Service

While some reviews praised friendly and attentive staff, others highlighted unprofessional behavior and poor service experiences.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh ingredients and well-made sandwiches, while others reported stale bread and incorrect orders.

Staffing Issues

Multiple reviews mentioned understaffing during peak hours, leading to long wait times and stressed employees.

Management Concerns

Several customers expressed dissatisfaction with new ownership and management practices, citing a decline in service and food quality.
  • JJ
    JJ
    Oct 17, 2025
    5.0
    So clean and great food good people
  • CC
    Crys
    Oct 8, 2025
    2.0
    Coming in person today for lunch because everytime I order through door dash ,my food is wrong in some type of way.iIr’s rediculous.How do yall have a whole menu above your heads and Can’t see what comes on a sandwich? How are you reading an order that says toast the sub roll and you don’t toast it? How do you see a foot long and make it a half inch? This is the only subway that gives me trouble and if I didn’t work so close to it, I would choose another. Y’all definitely need to do better. It happened to me more than once and I feel like a fool for even coming back but I wanna see how it is in person. I’ve already complained on DoorDash and now I’m complaining on here !!!
  • DD
    Dang
    Sep 19, 2025
    5.0
    Derick is amazing! He's so friendly and make you feel welcomed to the store! Thank you Derick for your service
  • TM
    Travis Morrison
    Aug 20, 2025
    1.0
    This place gave me food poisoning!
  • AA
    Andrew
    Aug 15, 2025
    1.0
    Subway team member was unprofessional with choices of music and manner during my visit. They were also sitting in the dining room prior to my families arrival vaping. Person working admitted they were alone and overly stressed. Product was empty on the line, she was vaping in the back room before taking mine and my families orders. Bread was as white as a ghost and came out of the oven burnt and crispy. Veggie portions were small and broken like the product had gone by. Location was a mess as well. No chips stocked, meat was not stocked. Thank God I'm not from the area, otherwise I wouldn't return to this location even if I came back to the area

Frequently Asked Questions About Subway

Where is Subway located in Williamsburg?

Subway is located at 1430 Richmond Rd, Store 1101, in the Shops at High Street, Williamsburg, VA 23185.

What are the operating hours of Subway at the Shops at High Street?

Subway is open Monday through Thursday from 8:30 AM to 9:30 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.