Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Williamsburg Subway® Restaurant at 1430 Richmond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported issues with food quality, including stale bread, missing ingredients, and food safety concerns leading to illness.
Service Issues
Customers frequently mentioned poor service, including unprofessional behavior, long wait times, and issues with online orders not being fulfilled.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms, which negatively impacted customer experiences.
Staff Performance
While some staff members received praise for their friendliness and service, many reviews pointed out that the overall staffing levels were inadequate, leading to stressed employees and poor service.
KB
Kaylee Bonham
Feb 19, 2026
1.0
today is february 19th 2026. i went to go get a sub from the subway on richmond road and as we were going down the line i noticed this sticker with yesterdays date on it. now you might just pass it as a “oh it’s just one thing it probably just slipped by” no i have seen multiple expired stickers and labels at this subway as well as the subway on john tyler highway. they take the stickers off when it gets expired and they put new ones on so it looks like it lasts longer. this is a heath code violation. this is why everyone gets sick after coming here.
RK
Rolf Kramer
Dec 30, 2025
1.0
This subway store scammed me. Ordered sub online. Arrived at store at noon on December 22. Store was closed!! Several other customers tried the doors. No notice on door. I called and left message with owner. No response. Owner now claims I picked up the sub. I have not received a refund
SS
SERKAN BURCU SEMEN
Dec 26, 2025
1.0
Terrible owner. They will take your money and claim they dont see the order.
JJ
JJ
Oct 17, 2025
5.0
So clean and great food good people
CC
Crys
Oct 8, 2025
2.0
Coming in person today for lunch because everytime I order through door dash ,my food is wrong in some type of way.iIr’s rediculous.How do yall have a whole menu above your heads and
Can’t see what comes on a sandwich? How are you reading an order that says toast the sub roll and you don’t toast it? How do you see a foot long and make it a half inch? This is the only subway that gives me trouble and if I didn’t work so close to it, I would choose another. Y’all definitely need to do better. It happened to me more than once and I feel like a fool for even coming back but I wanna see how it is in person. I’ve already complained on DoorDash and now I’m complaining on here !!!
Subway is located at 1430 Richmond Rd, Store 1101, in the Shops at High Street, Williamsburg, VA 23185.
What are the operating hours of Subway at the Shops at High Street?
Subway is open Monday through Thursday from 8:30 AM to 9:30 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Subway offer delivery or curbside pickup services?
Yes, Subway offers convenient delivery and curbside pickup services for your orders.
Can I dine inside the Subway restaurant at the Shops at High Street?
Yes, the Subway restaurant serves dine-in customers at this location.
Does Subway at 1430 Richmond Rd provide catering options?
Yes, this Subway location offers catering services for your events and gatherings.
What meals does Subway serve at the Williamsburg location?
Subway serves breakfast, lunch, and dinner at their Williamsburg location.
How can I see the menu or order online from Subway Williamsburg?
You can view the menu or place an order online via their menu website at https://subway.com/en-us/restaurant/46814-0/menu/
Are there other places to visit near Subway at the Shops at High Street?
Yes, nearby places include Strangeways Brewing for drinks, James City County Williamsburg Regional Library System for reading, and Plaza Azteca Mexican Restaurant for more dining options.
Can I combine a visit to Subway with nearby attractions in Williamsburg?
Certainly! After enjoying a meal at Subway, you might visit The Learning Experience for childcare services or explore the Bertram & Williams Books & Fine Art for books and art nearby.
Is there convenient transportation or services close to Subway Williamsburg?
Yes, nearby services include Hertz Car Rental on Richmond Road and Primis Bank and ATM, making it convenient for travel and banking needs during your visit.
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