Subway

3.8
201 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Williamsburg Subway® Restaurant at 1430 Richmond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1430 Richmond Rd, Williamsburg, VA
23185, United States

Hours

Reviews

3.8
201 reviews
5 stars
102
4 stars
34
3 stars
22
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and restrooms, impacting their dining experience.

Food Quality

There were complaints about stale bread, missing ingredients, and food safety concerns, with some customers experiencing food poisoning.

Staff Performance

While some staff members received praise for their friendliness and service, others were criticized for being overwhelmed and unprofessional.

Management Concerns

Reviews indicated dissatisfaction with new ownership and management practices, leading to a decline in service and food quality.
  • RK
    Rolf Kramer
    Dec 30, 2025
    1.0
    This subway store scammed me. Ordered sub online. Arrived at store at noon on December 22. Store was closed!! Several other customers tried the doors. No notice on door. I called and left message with owner. No response. Owner now claims I picked up the sub. I have not received a refund
  • SS
    SERKAN BURCU SEMEN
    Dec 26, 2025
    1.0
    Terrible owner. They will take your money and claim they dont see the order.
  • JJ
    JJ
    Oct 17, 2025
    5.0
    So clean and great food good people
  • CC
    Crys
    Oct 8, 2025
    2.0
    Coming in person today for lunch because everytime I order through door dash ,my food is wrong in some type of way.iIr’s rediculous.How do yall have a whole menu above your heads and Can’t see what comes on a sandwich? How are you reading an order that says toast the sub roll and you don’t toast it? How do you see a foot long and make it a half inch? This is the only subway that gives me trouble and if I didn’t work so close to it, I would choose another. Y’all definitely need to do better. It happened to me more than once and I feel like a fool for even coming back but I wanna see how it is in person. I’ve already complained on DoorDash and now I’m complaining on here !!!
  • DD
    Dang
    Sep 19, 2025
    5.0
    Derick is amazing! He's so friendly and make you feel welcomed to the store! Thank you Derick for your service

Frequently Asked Questions About Subway

Where is Subway located in Williamsburg?

Subway is located at 1430 Richmond Rd, Store 1101, in the Shops at High Street, Williamsburg, VA 23185.

What are the operating hours of Subway at the Shops at High Street?

Subway is open Monday through Thursday from 8:30 AM to 9:30 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.