Sonic Drive-In

3.5
1240 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Williamsburg, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 721 East Rochambeau Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
721 East Rochambeau Drive, Williamsburg, VA
23188, United States

Hours

Reviews

3.5
1,240 reviews
5 stars
461
4 stars
254
3 stars
185
2 stars
99
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some items being served cold or improperly prepared, while others were praised as delicious.

Cleanliness

Multiple complaints about unsanitary conditions in the bathrooms and overall cleanliness of the restaurant.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.

Positive Experiences

Some customers highlighted friendly service and enjoyable food, particularly shakes and certain menu items.
  • KF
    Kyle Fisher
    Dec 16, 2025
    1.0
    By far the laziest staff. Sat in the DT windows for over 5 mins before they told me I had to come into the employee entrance. They were to busy standing outside smoking cigarettes and on their phone to even acknowledge me. Orders thrown together. Zero care. Zero professionalism or respect for anyone’s times. Came 12/16 night time.
  • WB
    W K Beachum
    Nov 26, 2025
    3.0
    Chain restaurant reviving the 1950s drive in vibe. Available as either walk up or in car dining. For a quick luch, I ordered a stacked burger, fries and drink. Ordered walk up, it was delivered promptly, correctly with all neccessities included. For walk up customers there are picnic tables available. Car hops are expecting tips even tho they only deliver your meal to you, they provide no follow up service. A delicious quick meal that did not interrupt my trip.
  • BC
    Bluewings 2 (Bluewings Cooks)
    Nov 25, 2025
    5.0
    The tater tots were good and the service was funny in the drive thru.
  • KP
    Kyndal Pardee
    Nov 20, 2025
    1.0
    I have gotten ice cream from here twice now that has been 100% soiled. Not a little bit but completely. It has made my whole family sick both times. These events were 2 years apart. Fix yourself. The management here is completely awful, everytime I’ve gone here the workers have been high enough to where I can smell it coming from the restaurant. This is unacceptable, I’m sure that this breaks many food safety laws. Never go here!!
  • SY
    Shelagh Young
    Oct 26, 2025
    2.0
    I ordered two small items that should have come to $10 and she said it was $15 so I asked about the tax. The answer I got back was "small is the smallest size" - I think she thought that I was saying I didn't have enough money to pay for my food when in reality I was questioning why two $5 items are costing me $15 so I assumed it was the tax and asked about it. I'm not sure what just happened but I know I didn't get receipt so I'm just sitting here like a hump.