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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Williamsburg, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 721 East Rochambeau Drive for the ultimate SONIC experience!
Avoid this Sonic drive in at all costs. Currently writing this 39 minutes after placing my online pick up order and checking into a drive in stall, and waiting for the staff to try correct our order for the THIRD time. A complete waste of time and a headache, go literally anywhere else. Even worse, if they're at fault and can't provide what you ordered (broken ice cream machine) they don't offer refunds on location and tell you to call their corporate. So now I'll have to deal with waiting weeks to get things made right, if they're willing to do anything at all. Again... go anywhere else.
AJ
Autumn Jackson
Feb 28, 2026
1.0
One other person and I have gone to this sonic and gotten ill from it. We both experienced extreme nausea from the food here for hours after eating it. We will never be going back.
CG
Chad Gregg
Jan 13, 2026
1.0
Ordered through the app which allowed you to pick three sauces for each entrée item, at no charge. When my order was delivered to the car, these sauces were not in the bag. Asked the younger female carhop, who replied her manager, would not allow her to give me sauce. Spoke to the “co-manager” he claimed they charge for sauces other than ketchup and mustard, But that the app was broken and did not reflect those charges. Asked for contact information for the next person above him or corporate and was told the actual manager is inside. Spoke with this gentleman who again claimed that “corporate requires them to charge for sauces other than ketchup or mustard" He provided me catch up and noted. I could make a complaint to corporate if I was still unsatisfied. Customer service is very lacking at this location!
When I filed a complaint with Sonic corporation, their agent explained that this was not a corporate policy, but that each location could choose its own policies on sources.
So the local management of this establishment, not only charges for sauces, but directly lies to customers.
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