Papa Johns Pizza

3.6
247 reviews
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Business Details

5559 Old Towne Road, Williamsburg, VA
23188, United States
(757) 564-7272
https://locations.papajohns.com/united-states/va/23188/williamsburg/5559-old-towne-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Williamsburg, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Williamsburg pizza for any occasion. Call us for pizza delivery in Williamsburg or stop by 5559 Old Towne Road for carryout to order the best pizza in Williamsburg, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5559 Old Towne Road, Williamsburg, VA
23188, United States

Hours

Reviews

3.6
247 reviews
5 stars
114
4 stars
47
3 stars
22
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, incorrect orders, and poor communication regarding deliveries.

Food Quality

Inconsistencies in food quality were noted, with some pizzas arriving cold, undercooked, or missing requested toppings.

Customer Service

While some customers praised friendly staff, others experienced rude service and dissatisfaction with how complaints were handled.

Delivery Concerns

Several reviews highlighted issues with delivery, including late arrivals and incorrect addresses.

Positive Experiences

Despite the negatives, there were numerous positive comments about the taste of the pizza and some staff members providing excellent service.
  • BJ
    Beauty Jerzi
    Nov 9, 2025
    5.0
    Quiet and the food was ordered on time. I ordered pepperoni personal pizza 🍕
  • BS
    Brianca Stoutingberg
    Oct 4, 2025
    1.0
    The fact that y'all don't deliver to , Lower income areas after dark is REALLY discriminatory. You said you don't deliver after dark , y'all been staying this for the LAST 4 YEARS , so how if y'all don't deliver after dark in that 4 years how can you claim that , you just got threatened last week. But you don't deliver after dark. It's the lies for me , like SERIOUSLY. I used to order y'all all the time. Nobody trying to harm anyone , I'm just a Mom who's kids want pizza on a Saturday Night. I'm really tired I will be contracting corporate AGAIN it's touch now. All these other pizza places deliver , here EVERYDAY but they never get robbed or threaten. It's just STRAIGHT UP PREJUDICE at this point. I'm tired I will NEVER spend my money here ever again. Not even in the Day time.
  • KT
    Karen Thompson
    Aug 31, 2025
    3.0
    I placed my order over the phone and specified several times that one item should not have cheese. The person even repeated it back to me correctly. Apparently that person is in a call center and not in the store and the order wasn't relayed to the store and the mistake was discovered until I returned home. Not too happy that I had to drive back to get the correct item. They didn't refund my money.
  • DN
    D Nard
    Aug 4, 2025
    5.0
    Fast service, great food and friendly staff. If parking lot is full, park at food lion or starbucks for pickup.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Williamsburg, VA?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.

When can I pick up my order from Papa Johns Pizza in Williamsburg?

Takeout is available Monday through Thursday and Sunday from 11:00 AM to 9:40 PM, and Friday and Saturday from 11:00 AM to 10:40 PM.