Papa Johns Pizza

3.6
248 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Williamsburg, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Williamsburg pizza for any occasion. Call us for pizza delivery in Williamsburg or stop by 5559 Old Towne Road for carryout to order the best pizza in Williamsburg, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5559 Old Towne Road, Williamsburg, VA
23188, United States

Hours

Reviews

3.6
248 reviews
5 stars
114
4 stars
46
3 stars
22
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Multiple customers reported late deliveries, cold food, and incorrect orders, leading to dissatisfaction.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted poor service and lack of communication during issues.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving cold, undercooked, or incorrect pizzas.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect toppings.

Parking and Accessibility

Parking was mentioned as a challenge, particularly during busy times, affecting the pickup experience.
  • BJ
    Beauty Jerzi
    Nov 9, 2025
    5.0
    Quiet and the food was ordered on time. I ordered pepperoni personal pizza 🍕
  • BS
    Brianca Stoutingberg
    Oct 4, 2025
    1.0
    The fact that y'all don't deliver to , Lower income areas after dark is REALLY discriminatory. You said you don't deliver after dark , y'all been staying this for the LAST 4 YEARS , so how if y'all don't deliver after dark in that 4 years how can you claim that , you just got threatened last week. But you don't deliver after dark. It's the lies for me , like SERIOUSLY. I used to order y'all all the time. Nobody trying to harm anyone , I'm just a Mom who's kids want pizza on a Saturday Night. I'm really tired I will be contracting corporate AGAIN it's touch now. All these other pizza places deliver , here EVERYDAY but they never get robbed or threaten. It's just STRAIGHT UP PREJUDICE at this point. I'm tired I will NEVER spend my money here ever again. Not even in the Day time.
  • KT
    Karen Thompson
    Aug 31, 2025
    3.0
    I placed my order over the phone and specified several times that one item should not have cheese. The person even repeated it back to me correctly. Apparently that person is in a call center and not in the store and the order wasn't relayed to the store and the mistake was discovered until I returned home. Not too happy that I had to drive back to get the correct item. They didn't refund my money.
  • DN
    D Nard
    Aug 4, 2025
    5.0
    Fast service, great food and friendly staff. If parking lot is full, park at food lion or starbucks for pickup.
  • MH
    MH Harris
    Jun 20, 2025
    1.0
    I ordered two pizzas took about 30 minutes to deliver to me. The delivery guy gave me a mean smug look. I ask was everything ok he gave me my pizzas and walked away. I did tip not sure what the problem was….. anyways i opened up the box and the pizzas were cold. Also, they were hard as graham crackers. I just don’t understand how my pizzas can be cold and you’re 5 minutes away from my house. This was the 3rd and last time.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Williamsburg, VA?

Delivery is available Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.

When can I pick up my order from Papa Johns Pizza in Williamsburg?

Takeout is available Monday through Thursday and Sunday from 11:00 AM to 9:40 PM, and Friday and Saturday from 11:00 AM to 10:40 PM.