Panera Bread

4.1
641 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

6399 Richmond Rd, Williamsburg, VA
23188, United States
(757) 345-7222
https://www.panerabread.com/en-us/cafe/locations/va/williamsburg/6399-richmond-rd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Williamsburg is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6399 Richmond Rd, Williamsburg, VA
23188, United States

Hours

Reviews

4.1
641 reviews
5 stars
376
4 stars
127
3 stars
42
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for food and orders.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, soggy items, and lack of key ingredients.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and restrooms.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and inattentiveness.

Management Issues

Multiple reviews indicated problems with management, including lack of staff and poor organization.
  • LF
    Linda Farrell
    3 days ago
    4.0
    I stopped by for a chocolate croissant and coffee. It was delightful.
  • CM
    caprice Mbee
    Nov 17, 2025
    2.0
    Sip club is a cool idea but the Dr Pepper I ordered today was very watery and lacked Dr Pepper flavor. The bagel I got was very toasted like it tasted burnt almost. I’d stick to the lemonades for the sip club. Drive through was 18 min wait for my small order. I’d come back again because this is the only Panera with a drive thru. I have no idea what it looks like inside the establishment.
  • JM
    Jacqui M
    Nov 15, 2025
    5.0
    I mean, it's on the higher end of fast food. This restaurant is always clean whenever I go. The menu feels very farm to table. But again, it's fast food, so it's not. The food is very good and better, nonetheless. I also thank them for their respect for military service. They have/had a dining table set up for the serviceman who isn't coming home. It warmed my heart.
  • SO
    Stacey ONeal
    Nov 12, 2025
    3.0
    I placed an online order and picked it up through the drive thru. The young lady that was working the window was very rude and disrespectful. She was not welcoming or nice. I think she could use some more customer service training. My food as usual was amazing.
  • DS
    David Small
    Nov 7, 2025
    2.0
    Drive through was the worst. Took forever just to get to the window and then another long wait in the parking lot. Even as frustrating as that was, the food was good.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Williamsburg accept reservations?

No, Panera Bread in Williamsburg does not accept reservations.

What are the operating hours for Panera Bread Williamsburg?

Panera Bread Williamsburg is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.