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Dunkin'

3.4
(398 reviews)

Business Details

(757) 565-2001
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Williamsburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6384 Richmond Rd, Williamsburg, VA
23188, United States

Hours

Reviews

3.4
398 reviews
5 stars
170
4 stars
54
3 stars
37
2 stars
31
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is often praised, with many noting friendly and helpful staff, but there are significant complaints about rudeness and unprofessional behavior from some employees.

Wait Times

Customers frequently report excessively long wait times, particularly in the drive-thru, with some waiting over 20 minutes to place or receive their orders.

Product Availability

Many reviews highlight issues with product availability, including being out of popular items and receiving incorrect orders.

Staffing Issues

The location is consistently noted as being understaffed, leading to disorganization and delays in service.

Cleanliness and Maintenance

Several customers mentioned cleanliness issues within the store, indicating a need for better maintenance.
  • VC
    Vanessa Chadwick
    Jan 29, 2026
    1.0
    They’re always out of something. No matter what time you go no matter how ridiculous it seems. I went on Saturday at 7 AM and they didn’t have any munchkin donuts? Half the time they don’t have caramel. They’re currently out of cream? I need to stop giving this location chances. I keep hoping they’ll get their shit together bc they’re the closest one to work and the next closest is 15 min out of my way but I guess I’ll have to find a new location
  • TM
    Traci “Divine Path Psychic” Moon
    Dec 15, 2025
    5.0
    Who doesn’t love Dunkin’ Donuts
  • LJ
    L'Tanga Johnson
    Dec 5, 2025
    5.0
    Love refreshers
  • PP
    Paul Peters
    Sep 8, 2025
    5.0
    Came through the drive thru! Coffee and dunkedsin muchsin! No hassle no stress problem. Coffee made to order! On our way in no time!
  • AC
    Amanda Curtis
    Sep 7, 2025
    5.0
    Great staff. It is in a gas station.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Williamsburg, VA?

Dunkin' in Williamsburg, VA is open every day from 5:30 AM to 7:00 PM. On weekends, it opens at 5:30 AM as well.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals, providing a variety of options throughout the day.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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