Dunkin'

3.3
1145 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Williamsburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1317 Richmond Rd, Williamsburg, VA
23185, United States

Hours

Reviews

3.3
1,145 reviews
5 stars
403
4 stars
198
3 stars
147
2 stars
88
1 star
309

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of attention.

Product Availability

Many reviews mentioned that the location often runs out of donuts and other menu items, leading to customer dissatisfaction.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty tables and overflowing trash cans, which detracted from their experience.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a need for better order management.
  • JN
    JoAnn Nelson
    6 days ago
    5.0
    This location was very, very busy on a Tuesday rainy morning in Virginia. Everyone was very patient and no one was being loud and boisterous. I was very glad of that.
  • JJ
    John James
    Nov 16, 2025
    5.0
    Always stopping at Dunkin
  • KR
    Kate Rose
    Nov 13, 2025
    1.0
    Drive thru took 15 min at noon. Breakfast sandwich was stone cold and cheese wasn’t even melted. Coffee did not come with oat milk and was sticky. I will not be back. Save your money, there’s plenty of other wonderful breakfast places in Williamsburg.
  • GI
    George Johnson III
    Oct 25, 2025
    5.0
    Annika, was an excellent cashier and took my order perfectly.
  • JB
    Jonathan Betz
    Oct 5, 2025
    1.0
    This is the slowest Dunkin Donuts on the earth. I could have read all of Moby Dick in the time between when I placed an order for a large black coffee and when they actually served it. The staff is moving more slowly than the DMV in Zootopia. I'm writing this whole thing while I wait. I'll hit post as soon as I get my coffee. How long could it take? Is this Kafka's Dunkin Donuts? Have I stepped through a wormhole into another dimension? Will I still recognize the outside world when I finally emerge? Will my wife and kids remember me? Maybe they will have held my funeral, like Tom Hanks and castaway., l Ah, finally, they are calling my number! I can't wait to take my coffee and go discover how the world has changed while I've been away.

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' in Williamsburg, VA?

Dunkin' in Williamsburg, VA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery services and curbside pickup is not available.