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Domino's Pizza

3.4
(344 reviews)

Business Details

1220 Richmond Rd., Williamsburg, VA
23185, United States
(757) 229-8885
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Williamsburg? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1220 Richmond Rd. .

Location

Domino's Pizza
1220 Richmond Rd., Williamsburg, VA
23185, United States

Hours

Reviews

3.4
344 reviews
5 stars
153
4 stars
47
3 stars
27
2 stars
19
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for both delivery and pickup, with many orders taking over an hour and some even taking two hours.

Order Accuracy

Numerous reviews mentioned incorrect orders, missing items, and poorly made pizzas, leading to customer dissatisfaction.

Customer Service

There were multiple complaints about rude staff, unresponsive phone lines, and poor handling of customer issues.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold pizzas and incorrect toppings.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and the convenience of the drive-thru service.
  • DC
    Declan Connor
    4 days ago
    1.0
    2 hour delivery time
  • SD
    s d
    Feb 2, 2026
    1.0
    The absolute worse Domino’s pizza I have had in my entire life! Ordered 2 pizzas. Each one was missing a topping. Bubbles all over the pizzas and barely any cheese. All you can see is red sauce. Tried calling the store. It rang over 50 times! No answer. So ok, we have to eat it. Went to pull a piece out and it’s not even cut all the way through. It’s just like throwing money into the trash can. Go to make a “claim” that doesn’t work either. Sucks to suck and well y’all need to do better.
  • JN
    Jack Nystrom
    Jan 31, 2026
    2.0
    Workers are nice and food is good however most orders are wrong and take forever for pickup. Cant remember when I got my pizza correct
  • AM
    Adrien Morgan
    Dec 26, 2025
    5.0
    Super friendly staff and have never messed up my order. The best Williamsburg Dominos for sure
  • SS
    S
    Dec 7, 2025
    2.0
    I ordered a pizza via GrubHub at 8:30 pm with an ETA of 8:50 pm. Around 9:00, the delivery time kept fluctuating, and the app never updated to “arrived.” I waited outside in case the driver was lost, but no one showed. By around 9:20, I realized I had accidentally entered the wrong phone number. I called to explain, and the gentleman on the phone was very kind—he spoke with the driver and told me to wait outside since the driver couldn’t reach me at the incorrect number. When the driver arrived, I approached him apologetically, knowing he had likely tried calling multiple times. However, instead of letting me explain, he cut me off and repeated several times, “I called you like 10 times. You didn’t answer.” Even after I tried to re-explain and apologize, he continued to say the same thing, at least five times in our short interaction. I still gave him a tip because of the mix-up (which I regret), but he responded sarcastically with, “Oh, a tip, wow thanks.” While I fully acknowledge that the mistake was mine, that does not excuse an employee from speaking to a customer in such a dismissive and rude manner. The only reason I’m not giving this a one-star review is because of the kind gentleman on the phone who helped resolve the situation.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts are available at Domino's Pizza in Williamsburg?

You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust for your pizza.

What are the delivery hours for Domino's Pizza at 1220 Richmond Rd. in Williamsburg?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from Domino's Pizza

This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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