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Brand Certified

Chipotle Mexican Grill

3.2
(1803 reviews)

About

Mexican Restaurant
Chipotle Williamsburg II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1413 Richmond Rd, Williamsburg, VA
23185, United States

Hours

Reviews

3.2
1,803 reviews
5 stars
574
4 stars
340
3 stars
203
2 stars
160
1 star
526
  • IS
    In Excellence Lawn Service
    5 days ago
    1.0
    After spending over $18 for a salad bowl, I asked for a extra dressing and I was told that I could only have 1. I offered to pay for it and was once again refused. What poor customer service. Is it worth it to lose a customer over such a small container of dressing???? I guess so!!
  • TP
    Terence Pettyford
    Feb 14, 2026
    1.0
    This place was dirty not clean. They will not give you a full scoop of what you asked for. I didn’t ask you to pile it on; however when I’m paying $10 for a burrito I EXPECT a full scoop of chicken please don’t just skim it. Then when an ask for a little more they add 2 small pieces. What an insult. They act like they are paying for the food themselves. Then try to brush me off. The guy is lucky I didn’t just over that glass and ask if he had a problem. I just walked away and said I don’t want it. I won’t be back. Trash
  • HG
    Head Giraffe
    Feb 11, 2026
    2.0
    There are much better Mexican Grills in the area, and I would hardly call their fare authentic. Not much of a fan of Chipotle, I did not go back.
  • CS
    C S
    Feb 1, 2026
    1.0
    Worst experience of my life. Waited 45 minutes for a pick up order that said it was “ready.” Cashier didn’t seem interested in getting anyone their order remotely on time. Update: cashiers name was Cameron, should probably get a job at the DMV
  • HW
    Hannah Warner
    Jan 27, 2026
    1.0
    Terrible customer service. Waited over 30 minutes for my online order after it was supposed to be ready. I asked the person working the front when my order might be ready and she yelled at me. I called customer service after and all they offered me was a free queso….don't waste your money or time here

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Williamsburg II serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill Williamsburg II?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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