Numerous customers reported extremely slow service, with long wait times for seating, food, and drink refills, often leading to frustration and walkouts.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, which contributed to a disappointing dining experience.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, detracting from the overall atmosphere.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rude or dismissive behavior from servers.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to issues, citing poor organization and lack of staff to handle the volume of patrons.
SS
Seth
1 day ago
1.0
Ordered delivery and was shorted a wing. For these prices, avoid delivery and order from somewhere that will give you what you paid for.
AS
Ainsley Stone
1 day ago
2.0
Our server, Matthew, was incredibly misogynistic and sexist to the two females at our table. He also hung around the table, making everyone uncomfortable.
LR
Lee Wright Jr (Robbie)
1 day ago
1.0
I recently had a rather disappointing experience at your establishment. Despite arriving and being seated promptly, I waited for over two hours without reciving any service. It was particularly disheartening to observe other patrons, who arrived after me, being attended to and served their meals without delay. I understand that busy periods can occur, but the lack of attention was significant. I trust that you will address this issue to prevent future occurrences. This disparity in service was quite noticeable and frankly, unacceptable.
CW
Cheyenne Wright
2 days ago
1.0
My experience here was absolutely RIDICULOUS!! no refills for majority of the time we were there , we put in our order at 5:30 and came out at 6 something which it should not take that long, and food was cold. our waitress was not noticing these things and was wasting time doing other things like talking to her co workers, point is we seen her only 3 times for the past hour and a half we were there so she got 3 pennie’s for her tip for exactly how many times we seen her !! terrible service !!!!
TC
Tara Card
Nov 5, 2025
1.0
Husband and I came here last night around 5pm and the place was empty but my husband loves wings so here we are… we asked to be seated outside since it was a nice evening, the host sat us and we waited for the same guy to come out and be our server for 20 mins. Still don’t know his name, he never introduced himself. We ordered an app and drinks- apps came out in 2 mins even before our drinks were brought out. No biggie, here’s where I have a problem. I ordered 15 boneless wings, my husband ordered 20. They came out in 5 mins, super fast, right? They were cold and dry like they’d been made an hour ago and were just sitting under the heat lamp. I found the manager and let them know we weren’t going to be eating or paying for the wings and we left. Super disappointing.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Williamsburg, VA specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings, specializing in chicken wings and sports bar fare.
Where is Buffalo Wild Wings located in Williamsburg?
Buffalo Wild Wings is located at 4918 Courthouse Street, Williamsburg, VA 23188, United States.
What are the operating hours for Buffalo Wild Wings in Williamsburg?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings in Williamsburg currently open?
Yes, the restaurant is currently open.
How can I contact Buffalo Wild Wings in Williamsburg?
You can contact Buffalo Wild Wings by calling +1 757-229-6099.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant as well as a sports bar and chicken wings restaurant.
Which nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby places include California Tortilla and El Tapatio for Mexican cuisine, Barnes & Noble bookstore and coffee shop, and Regal New Town cinema for entertainment.
Are there other restaurants nearby Buffalo Wild Wings offering different cuisines?
Yes, nearby dining options include Pisco 51, a Peruvian restaurant, and The Brass Tap, an American restaurant and beer bar.
What nearby places can help customers find Buffalo Wild Wings or provide additional amenities?
Nearby amenities include BayPort Credit Union ATM for banking needs and Havana Connections tobacco shop and liquor store.
Where can I find more information or updates about Buffalo Wild Wings Williamsburg online?
You can visit their official website at https://www.buffalowildwings.com/locations/us/va/williamsburg/4918-courthouse-st/sports-bar-218/ or follow their Facebook page at https://www.facebook.com/225521984217471.