Bonefish Grill

Reviews

• EW

  Elli Williams

  1 day ago
  1.0
  Food and service was good, but what overshadowed the evening was that two tables down from us was the staff counting money, congregating and chatting, while eating food which look like it came from outside because it was in a plastic bag,and then coming to serve us - just was not a professional look and was very distracting and did not seem sanitary. I would have mentioned it to the GM directly, but he never made it to our table, but did stop at other tables. Just my advice – tighten it up - be more professional.
• AH

  ANDREA H

  3 days ago
  5.0
  We came last week on Thursday night to celebrate my boyfriend’s birthday. They had 4 very large parties going at the time we dined but we were well taken care of. All of the food was amazing and the service was superb.
• MR

  Michele Rando

  Feb 16, 2026
  1.0
  Our Valentine’s Day experience at Bonefish Grill was extremely disappointing and fell far below expectations for a special occasion. Our reservation was for 6:30 PM, yet we were not seated until about 15 minutes later. We placed our full order when the server first came to the table, and while the appetizer arrived in a reasonable time, our main courses were not served until after 8:00 PM. To make matters worse, just 10 minutes before our meals arrived, my husband was informed that the restaurant was out of linguine and asked to substitute cavatappi. This is something that should have been communicated much earlier. When the food finally arrived, my shrimp stuffed with lobster was cold, and there were only two small pieces of lobster among six shrimp. My husband’s pasta was only slightly warm and looked poorly presented. Spending nearly two hours for a subpar dinner on Valentine’s Day was frustrating enough, but the complete lack of apology or acknowledgment from management was unacceptable. I hope you take this feedback seriously and address these service and quality issues. A special occasion dinner should feel special, and this experience was anything but.
• AH

  Angela Harris

  Feb 14, 2026
  1.0
  Had reservations already made for Valentine's Day, only to walk through the door for them to tell me and my party the kitchen was over crowded and that they couldn't take any more people because the kitchen was booked!! They didn't call me or anything. To make a long story short, nothing was offered for their inconvenience.
• SM

  Sam Murphy

  Jan 31, 2026
  5.0
  First time visiting this location. Having a decades long connection to restaurants (FOH & BOH), I was impressed with every step of the dining process. It became abundantly clear, training is an important aspect of the restaurant's mission. We were greeted warmly upon entering, seated and told Vera would be our server. Vera arrived soon thereafter, introduced herself and took our Rewards number, before heading off to order our cocktails. Mark, one of the managers, stopped by to thank us for being a member of their Rewards program. It is rare to see "table touching" by managers these days. I appreciated this seemingly innocuous gesture. The restaurant was well staffed and servers moved around the dining room efficiently. We ordered the grouper special and fish and chips. Both were prepared perfectly. Vera came back after the food was delivered to check if everything was to our liking. For me, this is an oft neglected step in service, yet every step was executed effortlessly. This was a great dining experience, and we will return again soon.

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