Head to our Williamsburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Many customers found the prices to be high for the portion sizes, with several mentioning they felt the cost did not match the value.
Customer Service
Overall, the staff received positive feedback for being friendly, helpful, and knowledgeable, although there were some isolated complaints about service inconsistency.
Ice Cream Quality
The ice cream was frequently praised for its taste and variety, though a few customers noted issues with specific flavors or freshness.
Cleanliness
The establishment was often described as clean and well-maintained, contributing positively to the overall experience.
Atmosphere
Customers enjoyed the fun and inviting atmosphere, making it a popular spot for a treat, especially on hot days.
TB
TM Borden
Oct 13, 2025
1.0
$8.05 for one small scoop of ice cream. In a cup not even a cone . Ridiculous
ML
Matthew Lane
Jul 2, 2025
5.0
Perfect Ice cream do a hot day
LW
Lawrence Webb
Jun 17, 2022
5.0
Very nice and helpful employees, looking forward to my next visit.
What types of ice cream flavors are available at Ben & Jerry’s Williamsburg?
Ben & Jerry’s Williamsburg offers euphoric flavors with chunks and swirls, including non-dairy options.
What are the opening hours of Ben & Jerry’s in Williamsburg?
The shop is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my Ben & Jerry's order in-store at the Williamsburg location?
Yes, in-store pickup is available at Ben & Jerry’s Williamsburg.
Does Ben & Jerry’s Williamsburg offer ice cream catering services?
Yes, they provide ice cream catering services including for weddings and office events.
What payment methods are accepted at Ben & Jerry’s Williamsburg?
They accept American Express, Apple Pay, Android Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s Williamsburg wheelchair accessible?
Yes, the shop has a wheelchair accessible entrance and welcomes families and LGBTQ customers.
What nearby stores can I visit when shopping near Ben & Jerry’s Williamsburg?
Nearby, you can visit clothing stores like Hanesbrands, American Eagle, and GUESS Factory, as well as shoe stores such as JD Sports and Rockford Footwear Depot.
Are there other ice cream shops near Ben & Jerry’s Williamsburg?
Yes, Sno To Go is another ice cream shop located nearby if you're exploring dessert options in the area.
What dining options are available near Ben & Jerry’s Williamsburg?
Nearby dining includes Virginia Gourmet, offering gourmet food, and Sutler’s BBQ, a barbecue restaurant and fast food spot.
Where can I find gift and specialty food shops near Ben & Jerry’s Williamsburg?
You can visit Harry & David for specialty foods and gifts, or The Williamsburg Chocolatier for flowers, gifts, and chocolates nearby.