Ben & Jerry’s

4.1
325 reviews
Ben & Jerry's Williamsburg ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Williamsburg ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Ben & Jerry’s
5699 Richmond Road, Williamsburg, VA
23188, United States

Hours

Reviews

4.1
325 reviews
5 stars
178
4 stars
70
3 stars
30
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be high for the portion sizes, with several mentioning they felt the cost did not match the value.

Customer Service

Overall, the staff received positive feedback for being friendly, helpful, and knowledgeable, although there were some isolated complaints about service inconsistency.

Ice Cream Quality

The ice cream was frequently praised for its taste and variety, though a few customers noted issues with specific flavors or freshness.

Cleanliness

The establishment was often described as clean and well-maintained, contributing positively to the overall experience.

Atmosphere

Customers enjoyed the fun and inviting atmosphere, making it a popular spot for a treat, especially on hot days.
  • TB
    TM Borden
    Oct 13, 2025
    1.0
    $8.05 for one small scoop of ice cream. In a cup not even a cone . Ridiculous
  • ML
    Matthew Lane
    Jul 2, 2025
    5.0
    Perfect Ice cream do a hot day
  • LW
    Lawrence Webb
    Jun 17, 2022
    5.0
    Very nice and helpful employees, looking forward to my next visit.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream flavors are available at Ben & Jerry’s Williamsburg?

Ben & Jerry’s Williamsburg offers euphoric flavors with chunks and swirls, including non-dairy options.

What are the opening hours of Ben & Jerry’s in Williamsburg?

The shop is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.