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Food Lion

4.3
(808 reviews)

Business Details

7537 Richmond Rd, Williamsburg, VA
23188, United States
(757) 253-7950
https://foodlion.com/home

About

Grocery StoreFood Lion

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Food Lion
7537 Richmond Rd, Williamsburg, VA
23188, United States

Hours

Reviews

4.3
808 reviews
5 stars
456
4 stars
245
3 stars
62
2 stars
14
1 star
31
  • NR
    nicholas rhine
    Feb 28, 2026
    3.0
    Friendly service, and the produce is well kept. Not great prices or selection.
  • FC
    Flamingo Chick
    Feb 27, 2026
    3.0
    It’s ok, just happens to be the closest grocery store to my home.
  • CS
    Courtney S
    Jan 22, 2026
    2.0
    The cashier I had today, Stephen, was extremely rude. His strange behavior made me uncomfortable and I could tell others in line felt the same. This store is on the small side and doesn't stock some of the items my regular Food Lion does. I only stop there when I'm close and want convenience. But it is worth the drive to go elsewhere!
  • SD
    s d
    Jan 22, 2026
    1.0
    The older woman at the customer service desk has been the most rude 3 times now! Over and over on 3 different occasions she has yelled, cussed and smack talked me for not reason other than she can’t handle the stress of a busy job. Someone needs to speak to her and teach her customer service! Also how to be a grown up and treat people with respect. At no time did I engage other than to ask to pick up my order.
  • CB
    CeAjia Boyd
    Jan 5, 2026
    1.0
    I’ve never felt compelled to write a review like this, but the behavior of the manager during my visit was beyond unacceptable. She was rude, disrespectful, and completely unfit to be in a leadership position. From the moment she approached the situation, her tone was nasty and condescending, making it very clear that she had no interest in being helpful or professional. Throughout the interaction, she repeatedly rolled her eyes while I was speaking, which was incredibly disrespectful and immature—especially coming from someone who is supposed to be a manager. Instead of listening or attempting to resolve the issue, she spoke over me, dismissed my concerns, and responded with attitude and sarcasm. Her body language alone showed contempt, and her tone made it clear she didn’t care how she was treating a customer. This wasn’t just poor customer service; it was a reflection of her character. The way she carried herself was mean-spirited, arrogant, and uncalled for. There was no apology, no accountability, and no attempt to de-escalate the situation—just eye-rolling, attitude, and disrespect. It’s honestly shocking that someone who treats people this way is allowed to manage others or represent a business. A manager sets the tone for the entire establishment, and her behavior alone ensured that I will never return. This experience left me feeling disrespected and frustrated, and it speaks volumes about what this business tolerates. Until this manager is replaced or seriously retrained, I strongly recommend taking your business elsewhere. And I felt like she was trying to belittle me and she was being racist as well if I remember correctly her name was Renee? She is so disrespectful and I also saw her being rude to one of her workers who was also black shame on her and this establishment. Do better I am so disappointed. Renee is horrible

Brand Certified Facts from Food Lion

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Certified March 15, 2026Yext Knowledge Graph
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