Mixed feedback on customer service; some employees are friendly and helpful, while others are reported as rude or unprofessional.
Produce Quality
Frequent complaints about the quality of produce, with reports of rotten items and poor selection.
Store Cleanliness
Generally positive remarks about the cleanliness and organization of the store.
Pricing
Customers appreciate the good prices and promotions, although some feel prices are higher than competitors.
Employee Attitude
Concerns raised about employee demeanor, with some customers noting a lack of smiles and friendliness from staff.
SA
Sharon Abney
4 days ago
4.0
Great selection of foods.
Workers need to smile more.
They look miserable.
RG
Riza Goodin
Dec 10, 2025
1.0
I did a Food to Go order. Went to the store and waited almost an hour for them to bring my order out to me. Called the number and checked in on the app. When the employee came out no apologies, just said I wasn't aware you were out here. They were not busy. I was the only one waiting in the parking lot. First and last time using their pickup service.
HP
Heather Parks
Dec 9, 2025
5.0
Friendly employees!
KD
karelin buret diaz
Dec 5, 2025
2.0
I was there with my husband trying to buy food unfortunally i have issue with my card and cashier never help me or try to explain me what's happen. I hope your be better in customer service. Cashier #0221
GM
Gladean “Dee Dee” McCarns
Dec 4, 2025
5.0
I like this store prices and the store clerks. Nice
What are the regular operating hours of Food Lion at James York Plaza?
Food Lion at James York Plaza is open every day from 7:00 AM to 11:00 PM.
Where is Food Lion located in Williamsburg, VA?
Food Lion is located at 701-A Merrimac Trail, James York Plaza, Williamsburg, VA 23185, USA.
Does Food Lion at James York Plaza have wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrances and parking.
Can I use mobile payment options at Food Lion?
Yes, Food Lion accepts mobile NFC payments along with debit cards and paychecks.
Does Food Lion offer organic and prepared food products?
Yes, Food Lion sells organic products and prepared food items.
Are restrooms available for public use at Food Lion?
Yes, Food Lion at James York Plaza has public restrooms.
What rewards program does Food Lion offer?
Food Lion offers a Shop & Earn Rewards Program that helps customers save money on their purchases.
How can the nearby Coinme ATM and currency exchange service help me when shopping at Food Lion?
You can conveniently withdraw cash or exchange currency at Coinme near Food Lion, making it easy to pay or manage money while shopping.
Are there dining options near Food Lion at James York Plaza?
Yes, nearby dining options include Asian fusion at Hong Kong, fast food at Subway, and casual dining at Dominion Dogs Hot Dogs Cold Beer.
What other services and shops are available near Food Lion at James York Plaza?
Nearby you can find Williamsburg Floral & Paradise Plants for flowers, Rite Aid for pharmacy needs, and the Bicycle Co-Op for bike rentals and sporting goods.