Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
562 reviews
5 stars
267
4 stars
123
3 stars
48
2 stars
40
1 star
84
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing stale bread and small portion sizes, while others enjoyed fresh and tasty meals.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and slow service, leading to frustration among customers.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and bathrooms, contributing to an overall negative dining atmosphere.
Management Concerns
Several customers expressed dissatisfaction with management, citing issues with staff behavior and inadequate responses to complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable dining experiences.
- RRRobert Ryder1 day ago1.0This place has gone way down hill. The food is terrible. The service is bad and it seems like they just don't care. The chicken is terrible. I don't know where they get it, but I hope they find a new source for it. It tastes like it came from a can in a bomb shelter...maybe packaged in about 1947. No flavor and barely any texture left to it. I figured I'd make it easy and ordered a grilled cheese. They screwed that up. They toasted it for about 2 seconds...so basically white bread with unmelted cheese in the middle. Oh, but the edges were burnt. The soup isn't bad, i guess that's harder to screw up. But, they can always forget it. Twice when I got a you pick 2 with soup, they forgot to put it in the bag. I've learned my lesson, not going here any more.
- ANAriella NickelJan 5, 20262.0Do they not give croutons for the French onion soup? Or did they just forget to put them in my bag?
- ACAngelica CJan 5, 20262.0While the quality of the food remains the same, I can't express enough how unpleasant it is to visit the West Springfield location. I've gone multiple times and it's always filthy. And with the layout, it's always cold in the winter months. Did I say it was filthy? For a few extra miles, I would recommend going to the one on Fairfax Boulevard. Great customer service and I could frequently see them cleaning and even picking up our trays once we finished eating.
- MGMonique GurruchagaNov 15, 20253.0So, I usually don’t do reviews but I had to cause I’m done giving this Panera chances to better themselves. It’s not the first time they have been stingy with food. The food itself is good and I’ve come to this Panera ever since it first opened. But it’s getting ridiculous that some ingredients are barely there or non existent. I ordered the breakfast family meal today and this was my first time getting breakfast from Panera. Everything was fine until I opened up my chicken avocado breakfast sandwich and there were only about 4 1/2 of tiny pieces of chicken…. Are you kidding me? Either this is a joke or they just don’t care. And like I said before, this isn’t the first time. I really hope they see this and do better.
- TTTIMNov 11, 20251.0The manager is rude, the workers are rude. I understand it’s a big chain and people come here for staples, I would pick a different one.
Frequently Asked Questions About Panera Bread
Does Panera Bread West Springfield accept reservations?
No, Panera Bread West Springfield does not accept reservations.
What are the delivery hours for Panera Bread West Springfield?
Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What meals are served at Panera Bread West Springfield?
Panera Bread West Springfield serves breakfast, lunch, brunch, and dinner.
Can I order Panera Bread West Springfield online or through an app?
Yes, you can order online for rapid pick-up or delivery via their website or through the Panera Bread app available on the Apple App Store.
What payment methods are accepted at Panera Bread West Springfield?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread West Springfield offer takeout and dine-in services?
Yes, they offer dine-in, delivery, and pick-up services, but do not have drive-thru or curbside pickup options.
What is the address and contact number for Panera Bread West Springfield?
The address is 6230 W Rolling Road, Suite V, West Springfield, VA 22152. You can contact them at +1 703-644-2259.
Are there any nearby restaurants or food options to Panera Bread West Springfield?
Yes, nearby food options include Popeyes® Louisiana Kitchen, Chipotle Mexican Grill, Subway, McAlister's Deli, Crimson Coward Nashville Hot Chicken, and Milano's Family Restaurant.
What nearby shopping or service locations can I visit near Panera Bread West Springfield?
Nearby places include West Springfield Shopping Center for shopping, NTB-National Tire & Battery for automotive needs, and H&R Block for financial services.
If visiting Panera Bread West Springfield, what wellness or medical facilities are nearby?
Close by are Heidi Ella Wellness & Massage, INOVA Urgent Care locations, and Apple Family Dentistry should you need wellness or medical services.