Business Details
About
Pizza RestaurantRestaurantItalian RestaurantCatererBar
Ledo Pizza West Springfield has, even more, to offer than just their undeniably delicious square pizza. In the mood for a sub or wings? You want Ledo Pizza. Soup, salad or pasta? You want Ledo Pizza. A kid's menu is available too. There is something for everyone at Ledo Pizza.
When planning your next big event whether it be a Team Party, Office Party, School Function, or Family Reunion, Ledo Pizza at West Springfield is committed to offering exceptional catering services. Not sure how much of our pizza, pasta, subs, salads, or wings you should order for your party/event? You want Ledo Pizza to cater your next event!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
468 reviews
5 stars
297
4 stars
94
3 stars
26
2 stars
20
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, with specific mentions of staff members like Kristin and Wes who went above and beyond.
Food Consistency
While many reviews highlighted consistently delicious food, there were notable complaints about undercooked pizzas and incorrect orders, indicating a decline in quality control.
Atmosphere
The restaurant is often described as a fun and welcoming place, especially for watching sports, though some reviews mentioned noise levels and service issues during busy times.
Customer Experience
Several customers reported negative experiences related to order accuracy and management's response to complaints, suggesting a need for improvement in handling customer feedback.
- CLChuck LebiodaJan 4, 20265.0Ledo is the best!! Doesn’t matter if we dine in or get carry out, the food is always fantastic and we always have great service. The toasted raviolis are amazing!! Their rewards program is really cool too. Definitely sign up for that. We are long time customers and I don’t see that changing anytime soon. Cheers!
- JKJasen KendallDec 19, 20255.0One of the best franchised Ledo's. Closest to the original I've come across in a long time.
- LIL IDec 13, 20255.0Fun, friendly, and consistently delicious dining experiences at this location over the years! The service we’ve received from the manager, Kristin, is always outstanding. Her attentive, welcoming, and swift hospitality is impressive to watch, and she truly sets the tone for the entire restaurant. Kristin goes above and beyond to ensure guests feel valued, which makes every visit enjoyable and memorable. We always look forward to coming back!
- GDGirum DagneDec 12, 20255.0Outstanding service and truly customer‑friendly—special shoutout to Wes, who always goes above and beyond! We stick to our favorites, the classic cheese pizza and the steak & cheese, and they never disappoint. Every order is consistently delicious, fresh, and satisfying. This place is amazing—great food, great people, and a team that’s clearly rocking it. Keep up the fantastic work, Ledo’s West Springfield!
- DHDebbie HouselDec 8, 20255.0I picked up three 18 inch pizzas for a party. All, we’re hot and delicious! Ledo’s Pizza never disappoints!
Frequently Asked Questions About Ledo Pizza
What types of food does Ledo Pizza West Springfield offer besides pizza?
Besides their famous square pizza, Ledo Pizza West Springfield offers subs, wings, soup, salad, pasta, and a kid's menu with various options.
Does Ledo Pizza West Springfield provide catering services for events?
Yes, Ledo Pizza West Springfield offers exceptional catering services for events like team parties, office parties, school functions, and family reunions.
What are the operating hours of Ledo Pizza in West Springfield?
Ledo Pizza is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 9:00 PM.
Does Ledo Pizza West Springfield accept reservations?
Yes, Ledo Pizza West Springfield accepts reservations but does not require them.
Can I order online or use a mobile app for Ledo Pizza?
Yes, you can order online via their website and use their Android or iOS apps for convenient ordering.
What payment methods are accepted at Ledo Pizza West Springfield?
Ledo Pizza accepts American Express, Discover, MasterCard, Visa, credit cards, and mobile NFC payments.
Does Ledo Pizza in West Springfield serve alcohol and have a bar onsite?
Yes, they serve beer, wine, cocktails, and other alcoholic beverages and have a bar onsite.
Is Ledo Pizza West Springfield family-friendly and wheelchair accessible?
Yes, the restaurant welcomes families and children, offers a kid's menu and high chairs, and is fully wheelchair accessible including entrances, parking, seating, and restrooms.
What can I do nearby after visiting Ledo Pizza West Springfield?
Nearby, you can visit KeyMe Locksmiths for professional services, pick up prescriptions at Giant Pharmacy, enjoy fresh juices at Robeks Fresh Juices & Smoothies, or shop at Giant Food supermarket.
How can nearby transit or services help me when visiting Ledo Pizza in West Springfield?
Nearby amenities like First National Bank ATM and PNC Bank provide convenient access to cash, while UPS Access Point location facilitates parcel shipping services during your visit.
Are there any wellness or medical facilities close to Ledo Pizza West Springfield?
Yes, MinuteClinic at CVS, Springfield Pediatric Associates, and Inova Physical Therapy - Springfield are nearby for any health or medical needs before or after dining.