Chipotle Mexican Grill

3.5
355 reviews
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Business Details

6230 Rolling Rd, West Springfield, VA
22152, United States
(703) 866-7896
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle West Springfield Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6230 Rolling Rd, West Springfield, VA
22152, United States

Hours

Reviews

3.5
355 reviews
5 stars
139
4 stars
81
3 stars
32
2 stars
23
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and concerns about food safety.

Service Quality

Customers reported inconsistent service, with some employees being friendly and efficient, while others were rude and unhelpful.

Portion Sizes

Many customers complained about skimpy portion sizes and inconsistent food quality, with some stating they received significantly less than expected.

Food Quality

Several reviews mentioned issues with food quality, including overcooked ingredients, salty dishes, and overall dissatisfaction with taste.

Management Issues

There were complaints about poor management practices, including unprofessional behavior from staff and inadequate handling of customer complaints.
  • DS
    Derrick Sodhi
    Nov 16, 2025
    1.0
    If I find chicken with bones in my shi I’m seeing yall
  • ZP
    Zane Price
    Nov 15, 2025
    1.0
    Terrible Chipotle. The portions have gotten ridiculous for the price. I got maybe half a spoon of chicken. The rest of the stuff in the bowl doesn’t cost $2.
  • ER
    Earle Rhee
    Sep 20, 2025
    5.0
    Big portions who cares about anything else.
  • BV
    BODHENDRA VIKRAM
    Aug 1, 2025
    5.0
    Organized
  • JH
    Justine Hawkins
    Jun 26, 2025
    1.0
    Absolute worst chipotle in area! They barely give you a spoon full of food and if you want any extra you have to pay for it a side. I explained to them i wanted extra rice because i was only getting rice, corn, and cheese thats it. They gave me such a hard time like i was begging for food. I also wanted guac on the side because it’s free with a veggie bowl. She tried to make me pay for it because she gave me a “little” more rice. No other chipotle in the area is like this. I actually don’t come here for this reason. And sorry to say but the issue is ONLY with the older Hispanic ladies who work there. Everyone else is reasonable.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at West Springfield Center?

Chipotle Mexican Grill at West Springfield Center is open every day from 10:00 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.