Chipotle Mexican Grill

3.5
362 reviews
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About

Mexican Restaurant
Chipotle West Springfield Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6230 Rolling Rd, West Springfield, VA
22152, United States

Hours

Reviews

3.5
362 reviews
5 stars
140
4 stars
82
3 stars
32
2 stars
25
1 star
83

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about consistently small portion sizes and being charged extra for additional ingredients.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Customer Service

Feedback indicated a mix of friendly and rude service, with some staff being unprofessional and dismissive.

Food Quality

Several customers reported issues with food quality, including overcooked ingredients and excessive salt.
  • JF
    Jay Fasick
    Dec 30, 2025
    1.0
    Every so often i go to a chipotle and quickly remember why i dont, forgetful me.
  • ME
    Michael Erb
    Dec 18, 2025
    5.0
    Great place to eat, etc. Thanks very much for all of this. I really appreciate it. Thanks.
  • TL
    Thuonghuy LV
    Dec 8, 2025
    2.0
    I ordered the soft tacos to try instead of my usual bowl. The portion size was good overall, but I wish they had drained the liquid before scooping it into the tacos. It made them really soggy and dripping with liquid, and pretty salty.
  • TC
    Tim Clayton
    Dec 6, 2025
    2.0
    Paid almost $5 extra for half the burrito from the SAME ORDER. What the heck guys.
  • IR
    Imru Ranu
    Nov 26, 2025
    1.0
    They give bad portions. I literally asked for chicken and they gave me about 10 little pieces, i proceeded to ask for more but then they said it would be double. This chipotle is outrageously stingy on there more “premium” higher cost ingredients.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at West Springfield Center?

Chipotle Mexican Grill at West Springfield Center is open every day from 10:00 AM to 11:00 PM.

What type of food does Chipotle Mexican Grill serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.